Manager II Maintenance

Category/Area of Expertise: Supplier Management
Job Requisition: 479850
Address: USA-NY-Nanuet-101 Market Street Suite E
Store Code: Maintenance Hannaford (2762338)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The primary purpose of the position is to develop and execute vendor partner strategies, collaborating with senior leaders, and monitoring vendor partner performance to align with the company's overall goals. This role involves coordinating with the Sourcing Department to aid in negotiating contract terms/scope of works, monitoring vendor compliance, and establishing long-term partnerships to drive value and efficiency. The role is responsible for developing and executing vendor management strategies, resolving issues, and fostering collaboration between internal teams and external suppliers.

Duties & Responsibilities:

• Strategic leadership: Develop and implement a company-wide vendor management strategy that aligns with long-term objectives.
• Contract negotiation: Lead the negotiation of vendor partner contracts to secure win-win financial outcomes for all stakeholders while ensuring service excellence.
• Vendor relationship management: Build and maintain strong, long-term partnerships with key vendors.
• Performance monitoring: Oversee and monitor vendor partner performance to ensure it meets or exceeds agreed-upon service levels and key performance indicators (KPIs).
• Cross-functional collaboration: Work with internal departments, such as Sourcing, Finance, Legal, and Operations, to align vendor partner strategies with their needs and objectives.
• Risk management: Ensure vendor partner activities comply with company policies and regulatory requirements.
• Team leadership: Provide leadership and oversight to the vendor management team, fostering a high-performance culture.
• Work with staff to develop best practices and track against the annual corporate goals / objectives.
• Ensure conformity with the financial operating policies of the Maintenance Department and ADUSA.
• Review and determine all needed changes in maintenance service contracts at renewal time to maintain or reduce maintenance spend. Communicate with our vendors and suppliers to discuss work performance and service given to our stores.
• Learn and stay current with accounting procedures, and coordinate with the Facilities team to ensure proper business processes are followed by in-house staff, contractors and service providers when ordering work, performing work, processing invoices, etc.
• Identify capital equipment in need of replacement, with estimated costs, as part of the annual budgeting cycle
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values

• 5+ years' experience in vendor management roles with a working knowledge of retail operations and service requirements.
• Associate degree in Business Administration, Supply Chain Management, or relevant field and/or greater than 7+ years' experience in vendor management.
• Analytical skills: Strong ability to analyze data to assess vendor partner performance and inform strategic decisions.
• Negotiation skills: Proven experience in negotiating complex contracts and driving favorable outcomes.
• Leadership and communication: Excellent leadership, communication, and interpersonal skills to influence stakeholders at all levels, from C-suite executives to individual vendor partners.
• Familiarity with supply chain processes and inventory management systems.
• Proficiency in procurement software and databases is important.
• Detailed understanding of contract terms, monitoring activities, and required due diligence.
• Ability to communicate and articulate vendor performance issues and due diligence items to appropriate parties both internally and externally.
• Ability to archive/document evidence of compliance to enterprise vendor governance/audit standards.
• Understand and mitigate the inherent and residual risks of vendor relationship
• Customer focus
• Initiative
• Attention to detail
• Strategic planning
• Presentation skills
• Lifting up to or more than 50 lbs., standing, bending
• Able to travel 25%
• Valid driver's license

• Bachelor's degree in business administration, Supply Chain Management, or relevant field