Manager CBA Benefits & Finance Admin

Category/Area of Expertise: Human Resources
Job Requisition: 469372
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Total Rewards Administration (5135608)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Ensure effective, efficient administration of Collectively Bargained Benefits (CBB) programs consistent with policies,

CBA's, and applicable law and regulations. The referenced programs include H&W benefit plans, fund liability, union

dues, initiation fees, voluntary benefit plans and other CBA defined program administration. Plan for and manage related

plan design changes, vendor and systems changes. Develop and communicate department objectives that support

stated financial, performance, and other goals. Establish and lead best in class standard practices to execute programs

optimally. Continuously monitor performance against related program spend and other objectives.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.

Duties and Responsibilities:

• Collaborate with the Brand HR teams to assess and ensure ongoing program effectiveness and accountability.

• Collaborate with Brand HR teams, Finance teams, and CBB team to assess budgeted spend relative to actual spend

related to CBA agreements and any necessary audit work.

• Understand the nuances in CBA, leave of absence, and related programs; analyze and balance risk in creating clear

guidelines to team.

• Establish mechanisms to continuously assess and refine effectiveness in delivering health/welfare and leave of

absence administrative services.

• Lead advocacy for technical support to ensure optimized administration.

• Ensure the configuration of custom IT and HRIS solutions supports the related CBA programs that are administered

• Ensure development and documentation of all administrative processes and those related to regulatory and other

requirements (ERISA, SOX, HIPPA, state health care reform, etc).

• Maintain a comprehensive knowledge of brand and union culture.

• Coordinates business user acceptance testing of system functionality, including supporting the development of

business requirements and test plans.

• Monitors administrative integrity, develops tracking systems to monitor assigned program transactions and makes

technical system improvement recommendations.

• Develop and maintain productive relationships with brand stakeholders, labor unions and related vendors.

• Responsible for managing assigned staff. Responsible for hiring, training, and developing associates. Manages

performance through performance planning, coaching, appraisal and disciplinary efforts. Communicates company

and departmental policies to associates.

• Communicates and administers/enforces company practices and procedures.

• Foster an atmosphere of openness and teamwork; create and maintain a culture that values efficiency and innovation

in delivering health/welfare, leave of absence services in a fair, consistent and equitable manner.

• Assists Director with special projects and strategies to improve effectiveness of the team

Qualifications:

• Bachelor's degree or equivalent work experience combination of education and related work experience.

• Minimum 7 years Human Resource and management experience.

• Comprehensive knowledge of health/welfare programs concepts, including leave of absence administration as well as

an understanding of the state/federal legal and regulatory requirements.

• Experience in managing processes governed by collectively bargaining agreements

• Experience in developing and continuously improving high volume administrative processes.

• Success in improving efficiency and productivity within a team.