Director, Strategic Partner Solutions

Category/Area of Expertise: IT & Technology
Job Requisition: 479552
Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: IT Executive Administration (2760754)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

This position is a primary strategic driver, advisor on Ahold Delhaize's technology agenda on a small number of high‑value innovative bets and converting into measurable business outcomes across ADUSA. This role aligns strategy, platforms, partners, and funding so that innovation in AI, data, automation, and collaboration directly impacts growth, margin expansion, shrink reduction, and better customer and associate experiences.

Our flexible/ hybrid work schedule includes 3 in-person days in our Chicago office and 2 remote days.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities

• Acts as principal advisor to translate technology vision into a clear, executable portfolio of initiatives, Partners with technology leadership team on the Future Technology & Platforms Agenda (3-5 big bets) that underpins omnichannel growth, real‑time store and supply‑chain operations, and deeply personalized customer engagement. Immediate focus on:

• Omnichannel and loyalty (e.g., 360° customer insight, marketing effectiveness and LTV, loyalty‑driven personalization).
• Store and operations (e.g., real‑time store dashboards, sensor‑driven in‑store optimization, contactless checkout, inventory reliability).

• Enterprise‑minded technology leader with credibility at CEO/CFO/CIO level and depth in AI, data platforms, security, and digital grocery retail.
• Proven ability to align diverse stakeholders, negotiate with major technology vendors, and turn grocery‑specific scenarios (omnichannel, smart store, inventory, fraud/loss, and personalization) into visible, P&L‑relevant wins in a complex, multi‑company organization
• Strong knowledge of Microsoft suite of platforms and leveraging them to drive enterprise-wide innovative solutions and use of artificial intelligence
• Familiarity with responsible AI principles, bias mitigation, and governance frameworks.
• 12+ years of progressive Tech leadership experience
• 5+ years of progressive leadership experience leading diverse teams
• Bachelor's degree in computer science, engineering, or related field and/or equivalent experience
• Demonstrated success in strategic planning and execution.
• Strong financial acumen, managing large budgets, problem solving, and decision-making skills.
• Excellent persuasion, negotiation, presentation, written and verbal communication skills
• Strong leadership, collaboration, and team-building capabilities.
• Strong communication and executive presence with the ability to align senior stakeholders and translate business goals into technology outcomes.

• Master's degree in IT, Business Administration, or related field preferred.
• Executive certifications such as CISM, CISSP, or MBA.
• Proven track record in digital innovation and enterprise architecture.