Global Mobility Specialist (Bangkok based)
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity
The selected Global Mobility Specialist/Senior Specialist will be part of our growing Mobility Team, helping us grow, scale, and manage the day-to-day operations of our Mobility Services and Immigration program. You'll also work on exciting projects involving multiple stakeholders across different areas of the business.
In this Role, You'll:
- Manage and coordinate global mobility services, including immigration and remote work support, mobility tax services, and vendor management, with a focus on business efficiency and local support.
- Handle day-to-day tasks related to immigration, remote work, mobility tax (new hires, international transfers, extensions), and business visas.
- Identify exceptions and escalate issues as needed.
- Collaborate with stakeholders to ensure employees join and relocate on time and with high satisfaction.
- Work closely with other team members to identify immigration and tax requirements for new markets and improve programs, policies, and the general administration of the mobility process.
- Build internal relationships with different teams to ensure operational excellence.
- Take ownership of tasks and propose solutions to improve processes.
- Participate in and lead projects that enhance operational effectiveness across multiple functions.
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What You'll Need to Succeed:
- At least 3-5 years of experience in global mobility services with a strong focus on Southeast Asian countries.
- Strong attention to detail and accuracy. Internal
- Excellent communication skills, including fluency in English to effectively engage with external stakeholders (additional language skills a plus).
- Resilience, with the ability to work under tight deadlines and handle high volumes of work.
- Proficiency in MS Products and an ability to challenge the norm.
- Ownership mindset, taking charge of problems and resolving them.
- Integrity, maintaining a high level of discretion, confidentiality, and ethics.
- Strong customer service skills, consistently delivering customer-oriented services to internal and external parties.
- Bachelor's degree required; a Master's degree is a plus. It's Great If You Have:
- Experience dealing with global immigration regulations.
- Some knowledge of tax jurisdictions within the APAC region.
- Experience with Workday.
- Experience in professional services firms (in-house experience is a bonus).
*This role is based in Bangkok. Relocation support will be provided.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion