Operations Analyst

Job Description

In this position, you will be providing project support to multiple ongoing projects for the Continuous Improvement team. You will rotate through a variety of areas to gain insight into how financial services operational business units function and contribute to the overall success of the company.

Qualifications

What you'll do:

• Analyze business goals, objectives, and needs
• Updating process docs, scheduling meetings, data gathering/analysis
• Process mapping/Process flow creation
• Help plan and design business processes and make recommendations for improvements
• Perform research and analysis in support of the operations
• Assist in resolving business issues using systems and data
• Estimate cost and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives

• You're an MS Office wiz, especially Excel
• You're data driven with some knowledge of Data Analysis
• Position is ideal for recent or soon-to-be college grads that are Tech or Business majors.
• Strong communication skills, both written and verbal.
• High sense of urgency and the ability to multi-task and prioritize

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups