About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Role Summary:
A commercial account manager responsible for managing and growing a portfolio of acquiring and payment acceptance partners. The role builds strategic relationships, develops account plans and converts partner needs into pipeline across Visa products, acceptance capabilities and value-added services.
You operate as the commercial owner for the portfolio, aligning product, technology, risk, legal, licensing and implementation teams to accelerate opportunities, strengthen partner engagement and deliver growth.
Core Responsibilities:
Account Management & Partner Growth:
- Own partner relationships and account plans, with clear priorities, growth opportunities and engagement actions.
- Build trusted relationships with partner decision-makers and position Visa as a strategic growth partner.
- Lead regular business reviews covering performance, pipeline, product adoption and agreed actions.
Pipeline & Commercial Development:
- Identify, qualify and progress commercial opportunities across the partner portfolio.
- Connect partner priorities to Visa capabilities across fraud, disputes, analytics, digital acceptance and platform solutions.
- Maintain pipeline discipline and coordinate proposals, business cases, negotiations and internal approvals.
Product Adoption & Ecosystem Growth:
- Drive adoption of tokenisation, passkeys, Click to Pay and other priority acceptance capabilities.
- Develop repeatable commercial plays that scale Visa solutions through partner platforms and merchant ecosystems.
Cross-Functional Execution:
- Act as the primary internal advocate and point of coordination for the partner portfolio.
- Align internal teams to remove barriers, progress partner priorities and deliver agreed outcomes.
- Provide clear updates on relationship health, pipeline, delivery risks and decisions required.
- Work with product and specialist teams to translate capabilities into clear partner value propositions, including preparation and delivery of innovation workshops and client discovery.
Licensing & Partner Enablement
:- Guide partners through licensing, onboarding and enablement as part of the broader account growth plan.
- Coordinate key requirements, dependencies and escalations to maintain momentum and improve the partner experience.
- Use onboarding activity to establish the foundation for product adoption and long-term commercial growth.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications Basic Qualifications:
- Experience in account management, business development or partnerships within payments, acquiring, fintech, financial services or enterprise technology.
- Demonstrated ability to build client relationships, develop account plans and convert opportunities into commercial outcomes.
- Strong commercial acumen, pipeline management and cross-functional leadership skills.
- Ability to communicate complex products and processes clearly and influence across local, regional and global teams.
- Highly organised, accountable and action oriented, with disciplined follow-through.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
