The heart of Intercom doesn’t beat in just one city, since the company has two major offices in different countries—R&D in Dublin and HQ in San Francisco. The result is a unique company culture that has flavors of both California and Ireland mixed in its overall persona. This setup also gives team members the opportunity to jet-set between offices for projects and events.
Intercom develops a collection of messaging tools for businesses that help them talk and connect with consumers in a more human way. These tools work together and keep employees on the same page—giving consumers a consistent, personalized experience without stale, cookie-cutter interactions.
"The 'Intercom Way’ of doing things goes far beyond solving the business communication challenges we focus on today. We're thinking deeply about what it means to truly make internet business personal."
“Everyone here understands that their time counts. They’re not playing ping-pong or pool when you come in—they’re seizing opportunities and making the most of their careers.”