Better’s leaders keep open minds when it comes to every aspect of work. In fact, the CEO imagines a future with creative, entrepreneurial employees all spearheading development in specific areas so designated managers aren’t needed. Instead of passing ideas up a command chain, team members share informal collaborations that naturally form teams to achieve milestones.
Better set out to completely re-engineer traditional mortgage lending procedures—not just improve them. Instead of making buyers complete stacks of paperwork and wait weeks for the final word, Better bypasses tedious steps so people get pre-approved in minutes. To make it even better, the entire process takes place electronically—without pushy loan officers trying to make commission.