Managers at Banfield work as guiding factors when it comes to leading their teams. They work with their staff to outline what issues need to be solved—but how those solutions are accomplished is left to the discretion of team members. Banfield believes that having faith in associates motivates them to take ownership and deliver excellence.
Founded as a veterinary practice in 1955, Banfield Pet Hospital, a subsidiary of the Mars corporation, has grown to nearly 1000 hospitals in 42 states, as well as DC and Puerto Rico. Together with its clients—and the millions of pets treated each year—Banfield is working to shape the future of veterinary medicine.