You know how to wow a future employer or client in person—dress for success, have a winning smile and handshake, and show how interested you are using body language and facial cues.

But when you’re on the phone? That’s a totally different game.

But since most first-round interviews and client meetings are conducted over the phone these days, it’s just as important to know how to impress using your voice alone.

Need some pointers? This infographic gives a comprehensive (and seriously awesome) rundown of how to land the job or deal over the phone.

How to Influence Anyone Over the Phone


Infographic courtesy of The Gap Partnership. Photo of phone courtesy of Shutterstock.

Updated 6/19/2020