Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleIn Network Services at Kyndryl, you will play a critical role in operating, maintaining, and securing mission-critical enterprise network environments supporting Canadian federal government restricted accounts and financial solutions.
In this role, you will join an established network engineering team to transition and support a large-scale firewall footprint consisting primarily of approximately a dozen Fortinet firewalls alongside Web Application Firewall (WAF) solutions. You will take ownership of day-to-day firewall administration, configuration updates, deep packet troubleshooting, and prompt resolution of complex network security events to ensure high availability and compliance.
This position is offered as a flexible work-from-home (remote) opportunity anywhere across Canada, operating on a standard Monday to Friday (9 AM - 5 PM) schedule. It includes participation in a shared on-call rotation and occasional planned maintenance window execution during evenings or weekends (with scheduling flexibility and compensatory time off).
Your Future at KyndrylKyndryl's commitment to delivering enterprise IT solutions provides clear pathways to sharpen your networking and security expertise. You will collaborate closely with experienced senior network specialists, cross-functional engineering teams, and third-party telecom carriers across Canada, upholding the highest standards of operational resilience.
Who You AreYou bring solid, proven networking expertise, methodical troubleshooting skills, and an eagerness to take operational ownership of enterprise network security platforms.
Required Skills and Experience- Active Government of Canada Level 2 (Secret) Security Clearance (or an active clearance immediately transferable via Shared Services Canada / PSPC). Candidates already holding an active, transferable clearance will receive top priority to meet operational transition timelines. Must be legally authorized to work in Canada.
- Strong, hands-on administration, engineering, and operational support experience with Fortinet firewalls (FortiGate platform) and the Fortinet product suite (FortiManager, FortiAuthenticator).
- Proven hands-on experience configuring, maintaining, or troubleshooting Web Application Firewalls (WAF).
- Proven operational experience independently administering, troubleshooting, and supporting enterprise network infrastructure.
- Demonstrated ability to analyze and troubleshoot complex network anomalies at the packet level using tools such as Wireshark or tcpdump.
- Solid foundational experience administering enterprise switches, routers, and standard routing protocols.
- Proficiency in creating and updating accurate network documentation and topology diagrams.
- Willingness and ability to participate in a shared on-call rotation and perform occasional scheduled maintenance window changes during off-hours/weekends with flexible compensatory scheduling.
Preferred Skills and Experience- Relevant Fortinet certifications (e.g., NSE 4, 5, 6, 7 or current FCNSA/FCNSP).
- Exposure to secondary enterprise security vendors (such as Palo Alto Networks or Cisco devices).
- Basic scripting knowledge for network diagnostics or task automation (Python, Bash, or PowerShell).
Salary: $90,020 - $140,020 CAD
The above represents Kyndryl's pay range for this role. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role. The range provided reflects the target compensation range for the position at the time of posting. Kyndryl's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
