Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleLocation: Sofia, Bulgaria (Hybrid)
Your RoleAs a Supplier Onboarding Analyst at Kyndryl, you will support a mission-critical supply chain function by vetting and validating potential suppliers and strategic business partners. In this pivotal role, you will help mitigate operational and regulatory risks, enabling Kyndryl to seamlessly conduct business, purchase essential goods and services, and execute vendor payments while ensuring our global supply base strictly complies with legal regulations and corporate standards.
Collaborating closely with Buyers, Suppliers, and Delivery Teams across our international footprint, you will help accelerate vendor enablement and drive procurement process transformations. If you thrive in a fast-paced environment and are eager to gain comprehensive, end-to-end procurement expertise while delivering premium service to global stakeholders, this is your entry point to making an impact at Kyndryl.
What You Will Do- Own supplier onboarding cases end-to-end, from initial request through successful enablement.
- Review and validate supplier information and required supporting documentation for accuracy and completeness.
- Perform due diligence, compliance, and risk checks in line with established desk procedures and corporate standards.
- Identify potential supplier risks or discrepancies, coordinating timely resolution or escalation where appropriate.
- Partner with Buyers, Suppliers, Delivery Teams, and cross-functional stakeholders across Kyndryl to enable vendors quickly and efficiently.
- Manage multiple concurrent requests and competing priorities while upholding precision, compliance, and an exceptional stakeholder experience.
- Provide clear guidance to suppliers and internal teams on onboarding requirements, resolving process-related inquiries promptly.
- Contribute to continuous improvement initiatives and digital transformation of supplier onboarding workflows within a global Procurement ecosystem.
Your Future at KyndrylBecoming a Supplier Onboarding Analyst at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas, or move vertically into senior leadership or specialized domain roles. There are many different types and flavors of roles at Kyndryl, so everyone can find the opportunity that suits them best.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience- Minimum 3 years of relevant experience in supplier onboarding, vendor risk management, procurement, or supply chain operations.
- Bachelor's degree or higher.
- Fluency in English with strong written and verbal communication skills.
- Proven experience working effectively within a multinational corporate environment.
Preferred Skills and Experience- Demonstrated ability to multitask and manage competing priorities in a fast-paced environment.
- Strong analytical, critical-thinking, and problem-solving skills with high attention to detail in compliance and risk evaluation.
- Strong interpersonal and cross-cultural communication skills with a customer-centric mindset.
- Familiarity with enterprise procurement software, ERP systems (e.g., SAP, Ariba), or third-party risk management workflows.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
