Help shape how people, businesses, and communities build stronger financial futures at scale. In this role, your work will influence firmwide priorities and turn big ideas into measurable progress. You will partner across lines of business to deliver high-impact initiatives that improve financial health outcomes. You will also gain meaningful exposure to senior leaders while building core skills in strategy, communication, and execution.
As a Strategy and Implementation Associate in the Center for Financial Growth and Innovation, you help us advance firmwide financial health strategies and translate priorities into action. You will work with a collaborative team that values clear thinking, inclusive partnership, and high-quality execution. You will support initiatives from early-stage assessment through delivery, creating structured analyses and compelling materials that inform decisions. Together, we focus on improving financial health outcomes for consumers, businesses, and communities.
Job responsibilities
- Evaluate opportunities using due diligence frameworks and structured problem-solving
- Build project plans, timelines, and workstreams to support effective delivery
- Manage tasks, dependencies, and risks across initiatives
- Coordinate with cross-line-of-business partners to align inputs and execution
- Inform trade-off decisions with clear options, implications, and recommendations
- Translate financial health questions into hypotheses and analytical approaches
- Develop structured analyses that surface insights and trends from data
- Create clear, narrative presentations for senior management and stakeholders
- Synthesize complex information into actionable takeaways and next steps
- Seek feedback and mentorship to continuously strengthen strategy and communication skills
Required qualifications, capabilities, and skills
- 3 years of experience in strategy, consulting, business analysis, project support, or a related field
- Demonstrated analytical skills, including interpreting data and identifying trends
- Proficiency in Microsoft PowerPoint and Microsoft Excel, including creating clear presentations and materials
- Strong written and verbal communication skills with consistent attention to detail
- Experience collaborating in team-based, cross-functional environments
- Ability to manage multiple priorities and deliver high-quality work on deadlines
Preferred qualifications, capabilities and skills
- Experience building presentations and readouts for senior audiences
- Experience developing and implementing artificial intelligence tools in business workflows
- Exposure to financial services, consulting, or related industries
- Interest in financial health, innovation, or community development
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
