About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Role Summary:
The Senior Manager, Products and Solutions is responsible for driving the development, commercialization, deployment and performance of products and solutions across multiple markets and client segments. The role identifies growth opportunities, defines product and go to market strategies, leads cross functional initiatives, and supports the successful implementation and adoption of innovative solutions.
Acting as a strategic advisor to both clients and internal stakeholders, the Senior Manager plays a key role in shaping business growth, enhancing customer value propositions and delivering solutions that generate measurable business outcomes.
The successful candidate will combine strategic thinking, commercial acumen, client engagement and execution excellence to drive product and solution success in dynamic and evolving market environments.
The role requires the ability to work effectively across multiple geographies, diverse stakeholder groups and cross functional teams while managing several initiatives simultaneously.
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools to support everyday work.
Key Responsibilities:
Strategy and Market Development:
- Support the development and execution of product and solutions strategies aligned with business objectives.
- Identify market opportunities, customer needs and emerging trends to inform strategic priorities.
- Analyze market dynamics, competitive activity and industry developments to support decision making.
- Contribute to business planning, growth initiatives and commercialization strategies.
- Develop business cases and strategic recommendations to support investment and expansion opportunities.
- Represent the organization as a thought leader with clients, industry stakeholders and ecosystem partners.
Product Commercialization and Solution Delivery:
- Lead the commercialization and deployment of products and solutions from concept through market implementation.
- Drive market readiness and support launch activities for new products, capabilities and strategic initiatives.
- Coordinate cross functional teams to ensure effective delivery and execution.
- Support innovation initiatives and identify opportunities to enhance customer value propositions.
- Manage product and solution roadmaps, implementation plans and adoption strategies.
- Ensure successful integration of customer, business and operational requirements throughout the delivery lifecycle.
Client Engagement and Business Growth:
- Partner with internal stakeholders to identify growth opportunities and strengthen business relationships.
- Act as a trusted advisor by providing strategic guidance, market insights and product expertise.
- Develop tailored recommendations and solutions that address client needs and support business objectives.
- Support client engagements, workshops, presentations and commercial discussions.
- Contribute to business development initiatives, proposals and growth opportunities.
- Build and maintain strong relationships with senior stakeholders across client and partner organizations.
Program and Project Leadership:
- Manage multiple strategic initiatives across different markets, business units and customer segments.
- Establish project governance, implementation plans, milestones and success measures.
- Monitor progress, risks, dependencies and execution challenges, ensuring timely resolution where required.
- Align and coordinate stakeholders across business, technology, operations, marketing, finance and other functions.
- Drive execution excellence and operational discipline to achieve business objectives.
Performance Management and Continuous Improvement:
- Monitor product, solution and program performance against defined business objectives.
- Track adoption, utilization, customer engagement and commercial performance metrics.
- Identify opportunities to optimize performance, improve customer experience and accelerate growth.
- Develop reporting, insights and recommendations to support strategic and operational decision making.
- Promote a culture of continuous improvement, innovation and knowledge sharing.
Innovation and Industry Leadership:
- Stay informed of emerging technologies, industry trends and evolving customer expectations.
- Promote the adoption of innovative solutions and leading market practices.
- Evaluate new opportunities that can enhance business performance and customer value.
- Foster collaboration and knowledge sharing across teams and stakeholders.
- Contribute to the development of future product and solution capabilities.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications Basic Qualifications:
- 8 or more years of relevant work experience payments, banking, fintech or technology with a bachelor's degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
- Experience in roles such as product manager, product owner, business process analyst, or sales operations.
- Experience in applying Agile principles across design, development, testing, and product management.
- Experience in developing software capabilities to support sales, service, or customer relationship management functions.
- Experience in organizing, managing, and implementing complex projects directly or through supervision.
- Experience in cross-functional collaboration with systems, marketing, and sales teams.
Preferred Qualifications:
- 10 or more years of relevant work experience payments, banking, fintech or technology with a bachelor's degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
- Agile certifications such as CSM and CSPO, or their equivalent.
- Strong understanding of consumer payments, card products, digital payments and issuing business models.
- Experience in product management, product commercialization, business development or consulting.
- Demonstrated success managing complex cross-functional initiatives in a matrix organization.
- Strong client-facing experience with financial institutions and fintech partners.
- Strong analytical, commercial and strategic thinking skills.
- Excellent communication, presentation and stakeholder management capabilities.
- Ability to influence across functions and seniority levels.
- Self-starter capable of operating effectively in ambiguous and fast-changing environments.
- Experience working across multiple countries and cultural environments is highly desirable.
- Fluent in French and English.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
