Job DescriptionAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) - Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Market Entity Identifier (GMEI), and Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.
Pay and Benefits: - Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
The Impact you will have in this role:Securities Processing Operations provides support for certificates that represent full-service assets held by DTCC's participants in the name of Cede & Co. Securities Processing also provides Custody Service where participants can outsource the handling and servicing of physical securities that are not or cannot be held through its regular depository service.
The Securities Processing Senior Associate is responsible for overseeing and managing daily operations within the department, ensuring effective task coordination, appropriate coverage, and workload allocation. The role entails tracking performance metrics, analyzing productivity, and reporting results to management. Responsibilities include identifying and implementing process improvements, maintaining quality standards, resolving workflow issues and escalations, and serving as a key operational resource for the team. The position also directly manages staff, providing coaching, feedback, training, and development opportunities to enhance employee performance, productivity, and quality of work.
Your Primary Responsibilities: - Supervises day-to-day activities of a designated team. Ensures strict adherence to procedures and critical timeframes; ability to manage competing priorities. Directly manages people.
- Strong evaluator with focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Identifies training gaps and implements appropriate actions to resolve.
- Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
- Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly. Resolves exceptions, assists with complex inquiries.
- Understands and applies principles, procedures, requirements, regulations, and policies related to specialized business functions. Writes/maintains procedures and job aids. Identifies procedure gaps, updates procedures to fill gaps as directed.
- Demonstrates effective communication skills, active engagement in meetings, and displays curiosity to learn and grow; accepts feedback given and applies to role. Presents information clearly while speaking in small to mid-sized groups .
- Assists in benchmark tracking, audit follow-up, compliance, and risk management activities.
- Participates and owns team impacting projects and initiatives.
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Qualifications: - Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success: - Fosters a culture where honesty and transparency are expected.
- Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
- Proactively seeks feedback from others on his/her own performance; Provides constructive feedback about behaviors that increase individual and team performance.
- Values the roles and contributions of others.
- Builds collaborative teams across the organization.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About UsWith over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
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About the TeamEnterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.
These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.
