At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Role OverviewThe Program Manager - is responsible for the end‑to‑end delivery of enterprise‑level growth programs, including new site builds, site expansions, and facilities readiness required to meet committed product launch timelines.
This role owns programs from requirements definition through site launch and operational handoff, working backwards from target launch dates to ensure facilities, infrastructure, resources, and cross‑functional capabilities are fully aligned. The Program Manager acts as the single point of accountability and applies Project Management Institute (PMI) standards to ensure disciplined planning, execution, and delivery across multiple complex programs.
Key ResponsibilitiesRequirements Definition & Customer Alignment- Ensure all project requirements, objectives, and customer needs (internal and/or external) are clearly gathered, understood, and translated into executable plans
- Collaborate with customers and business units from requirements gathering through product acceptance and site launch
- Align program teams to customer and business needs by establishing clear milestones, goals, and objectives informed by all functional stakeholders
- Devise creative and practical solutions to critical customer, user, and business requirements
Program Planning, Controls & Execution (PMI‑Based)- Develop and manage integrated program plans using PMI standards, covering scope, schedule, cost, quality, risk, and change management
- Coordinate with functional project managers and project coordinators to review and integrate detailed project schedules
- Manage execution of tasks to completion in accordance with approved schedules and baselines
- Maintain accountability for overall project success, balancing cost, schedule, scope, and quality against enterprise requirements
Cross‑Functional & Enterprise Leadership- Build, lead, and motivate cross‑functional teams to deliver multiple and/or enterprise‑level programs, including:
- Facilities & Engineering
- Manufacturing & Operations
- IT / Systems
- Supply Chain & Procurement
- Finance
- Legal
- Human Resources
- Business Units / Commercial
- Serve as the primary interface with customers, vendors, stakeholders, and project sponsors
- Communicate program objectives in the context of overall strategic business goals
- Provide guidance, coaching, and motivation to teams through complex and high‑pressure delivery environments
Financial, Resource & KPI Management- Perform financial management and cost analysis, including:
- Capital Expenditure Requests (CERs)
- Resource allocation
- Travel, training, and other program‑related costs
- Forecast project budgets and labor requirements to support current and future site needs
- Manage resource capacity and time tracking across enterprise‑level programs
- Define, monitor, and manage project‑specific KPIs, ensuring work is delivered within scope, time, cost, and quality constraints
Risk, Reporting & Continuous Improvement- Develop integrated risk analyses with actionable mitigation plans
- Identify potential problem areas early and implement alternative solutions as needed
- Obtain, analyze, and summarize program status versus performance baselines
- Report program status, issues, outcomes, and implemented solutions to leadership
- Provide leaders with clear insights into risks, opportunities, and improvement areas
- Identify and implement cost‑reduction opportunities through process optimization and system improvements
- Drive continuous improvement through metrics management, trend analysis, and best‑practice sharing across sites and teams
Communication & Stakeholder Engagement- Deliver clear, concise, and effective communication through a variety of channels
- Design consistent, audience‑appropriate messaging for diverse stakeholder groups
- Work closely with communications, stakeholders, and leadership to evaluate and measure program effectiveness and business impact
- Design and facilitate training related to enterprise initiatives and program implementation
- Demonstrate strong customer focus by anticipating needs, resolving issues quickly, and coaching others through complex decision‑making situations
Compliance & Additional Responsibilities- Comply with all company security policies, procedures, and governance requirements
- Perform other duties and responsibilities as assigned
QualificationsRequired- 5+ years of experience leading complex, cross‑functional, enterprise‑level programs
- Proven experience delivering facilities‑driven or capital‑intensive initiatives (site builds, expansions, infrastructure programs)
- Strong ability to translate requirements into executable plans and drive delivery across matrixed teams
- PMP (Project Management Professional) certification - preferred
- Demonstrated expertise applying PMI standards and methodologies across the full project lifecycle
- Experience supporting product launches or large‑scale growth initiatives
- Strong executive communication and stakeholder management skills
Why This Role MattersThis role ensures growth programs are delivered with clarity, discipline, and predictability, enabling sites to be stood up and products launched in alignment with business and customer commitments-while maintaining rigorous cost, schedule, and quality control.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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