Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role- PKI Operations & Administration: Administer and support DigiCert TLM and related PKI services, including certificate requests, issuance, renewal, revocation, inventory management, monitoring, and certificate retirement.
- Certificate Support: Assist users and technology teams with public TLS, private TLS, S/MIME, code-signing, VPN/Wi-Fi, endpoint, server, application, and other machine identity certificates. Troubleshoot certificate lifecycle, trust, and deployment issues.
- Infrastructure Collaboration: Partner with network, application, cloud, endpoint, and infrastructure teams to gather requirements, coordinate certificate onboarding, support integrations, and resolve service issues.
- Automation & Continuous Improvement: Develop scripts, reports, and workflows to improve certificate inventory, monitoring, renewal, notification, and operational efficiency. Contribute to service enhancements and broader PKI capabilities.
- Security & Service Management: Follow PKI governance and security standards, maintain operational documentation, support incident and problem management, and escalate risks and issues appropriately.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Qualifications- 3+ years of experience in PKI, certificate management, cybersecurity, infrastructure engineering, or a related technical field.
- Practical understanding of X.509 certificates, certificate authorities, certificate chains, public/private keys, and SSL/TLS.
- Experience with an enterprise PKI, managed PKI, or certificate lifecycle management platform.
- Ability to troubleshoot certificate enrollment, renewal, trust, installation, and configuration issues.
- Basic scripting or automation experience using Python, PowerShell, Bash, or a similar technology.
- Familiarity with Windows and/or Linux environments, REST APIs, and enterprise networking concepts.
- Strong analytical, documentation, communication, and stakeholder management skills.
- Ability to work independently and collaborate with distributed global technology teams.
- Strong written and spoken English communication skills.
Preferred Qualifications- Experience with DigiCert TLM, DigiCert ONE, Venafi, Keyfactor, Microsoft AD CS, or similar PKI platforms.
- Exposure to certificate automation technologies such as ACME, SCEP, or EST.
- Familiarity with OpenSSL, cloud certificate management, Azure Key Vault, or AWS Certificate Manager.
- Experience supporting S/MIME, code signing, VPN/Wi-Fi, public/private TLS, or machine identity certificates.
- Familiarity with Microsoft Intune, Active Directory, Entra ID (Azure AD), and enterprise device certificate deployment.
- Exposure to DevOps methodologies and automation practices with certificate lifecycle automation.
- Exposure to CI/CD platforms such as Azure DevOps, GitHub Actions, GitLab CI/CD, or Jenkins.
EducationBachelor's degree in computer science, Information Technology, Cybersecurity, Engineering, or a related technical discipline.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
