The Role..
The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.
Key Responsibilities..
- Own office operations: facilities, reception, H&S etc.
- Manage vendor relationships and contracts (cleaning, security, catering, maintenance)
- Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
- Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
- Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.)
- Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
- Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
- Strong coordination across IT, HR/People, Security, and Finance stakeholders.
- Ensure security protocols for visitors, deliveries, and on-site records.
- Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
- Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
- Act as primary on-site point of contact for Finance leadership and shared services managers.
- Any additional duties as assigned by management
What We Are Looking For..
- 3-5+ years in office/operations management, preferably in a shared services or finance environment.
- Hands-on facilities/vendor management and H&S compliance experience.
- Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
- Highly organised, with strong prioritisation and follow-through.
- Service-oriented mindset with a continuous improvement approach.
- Ability to lead by influence and support a positive, inclusive workplace culture.
