Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role- Provide day-to-day technical and operational support for ADABAS and Natural environments running on IBM z/OS.
- Monitor and maintain ADABAS databases and related components to ensure system availability, stability, and performance.
- Troubleshoot and resolve production incidents related to ADABAS, Natural, database availability, performance, connectivity, and system components.
- Perform database administration and maintenance activities, including database/file management, backup and recovery, utilities execution, and space/capacity management.
- Support installation, upgrades, maintenance, fixes, and configuration changes for ADABAS/Natural products.
- Plan and implement production changes following established Change Management procedures.
- Participate in problem management, root cause analysis, and implementation of corrective and preventive actions.
- Support disaster recovery, business continuity, and recovery validation activities.
- Collaborate with application, infrastructure, z/OS, storage, security, and other mainframe support teams to troubleshoot complex issues.
- Maintain technical documentation, operational procedures, and support knowledge.
- Participate in on-call or off-hours support when required for critical incidents, maintenance, or planned changes.
- Identify opportunities to improve operational stability, automation, monitoring, and support processes.
Who You Are- Solid hands-on experience supporting Software AG ADABAS and Natural on IBM z/OS in production environments.
- Good knowledge of ADABAS database administration, utilities, file/database management, backup, recovery, and performance concepts.
- Experience troubleshooting ADABAS/Natural production issues and performing problem determination and root cause analysis.
- Working knowledge of IBM z/OS, JCL, TSO/ISPF, and mainframe batch processing.
- Experience with production support, Incident Management, Problem Management, and Change Management processes.
- Experience implementing and supporting production changes in controlled enterprise environments.
- Ability to analyze technical issues independently and coordinate resolution across multiple infrastructure and application teams.
- Strong documentation and communication skills, with the ability to clearly communicate technical issues, risks, and status.
- Ability to work effectively in a global team supporting business-critical systems.
- Experience with 24x7 enterprise/mainframe environments and on-call support is preferred.
- Knowledge of additional mainframe technologies such as CICS, DB2, MQ, RACF, or mainframe monitoring tools is considered a plus.
- Good written and verbal English communication skills.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
