Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Markets Technology, you will lead the end-to-end delivery of complex, cross-functional programs that support front-to-back Markets capabilities (including Post-Trade). You'll own program planning, solution design, dependency and risk management, financial/resource tracking, and executive-level communication to ensure outcomes are delivered on time, with the right quality and operational resilience. With advanced stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in delivery.
Job responsibilities
- Own integrated program plans (scope, technical requirements, milestones, dependencies, resources) and drive execution through delivery.
- Proactively manage risks and issues (RAID), implement mitigation/contingency plans, and surface trade-offs with clear recommendations.
- Partner with Engineering, Product, Operations, and business stakeholders to define outcomes, success metrics, and delivery milestones.
- Track delivery health using data (throughput, predictability, quality, operational metrics) and drive continuous improvement.
- Champion effective delivery practices (Agile/Lean where appropriate) and foster a culture of learning, transparency, and accountability.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills - 5+ years or equivalent expertise in delivering complex technology programs in large, matrixed organizations.
- Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Demonstrated ability to influence senior stakeholders and align cross-functional teams on priorities, scope, and trade-offs.
- Technical fluency to partner with engineers and vendors (e.g., platform/services, integration, release management), and to manage vendor relationships and delivery dependencies.
- Comfortable operating hands-on in a fast-paced, high-stakes environment with changing priorities.
- Strong analytical/problem-solving skills; ability to break down ambiguous objectives into executable plans.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills - Experience delivering AI/agent-based workflows to production, including operational and risk considerations.
- Experience building and leading global, cross-region teams.
- Experience in Markets and/or Post-Trade domains.
- Familiarity with applications or infrastructure in a large-scale technology environment
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
