Build the digital ecosystem that powers advisor growth and leadership coaching across JPMorganChase Wealth Management. Bring your product ownership, analytics, and people leadership skills to a high-visibility team with strong benefits and clear career growth and mobility.
As a Area Product Owner, Practice Management for the Field Management and Advisor Tools team, you will set strategy and deliver the Practice Management ecosystem end-to-end.
You will lead and develop a small product team while partnering with advisors, field leaders, and technology, design, and data teams.
You will define the roadmap, success measures, and prioritization that translate business strategy into measurable outcomes and simplify advisor workflows.
You will drive disciplined discovery, delivery, launch, and continuous improvement with strong governance, risk management, and stakeholder communication.
Job responsibilities: - Define and execute the long-term vision and strategy for the Practice Management platform, aligning capabilities with the evolving needs of advisors, field leaders, and the firm's growth objectives
- Design digital experiences and business solutions that help advisors build, manage, and strategically grow their practices throughout every stage of their business lifecycle
- Deliver tools and insights that enable field management to coach more effectively, identify growth opportunities, and drive advisor performance
- Champion innovation by leveraging data, analytics, and user feedback to continuously enhance advisor productivity, business outcomes, and user experience
- Lead and develop 4-5 direct reports through coaching, goal setting, performance management, and career planning
- Build a high-performing team culture focused on customer outcomes, operational excellence, and continuous improvement
- Communicate product vision, roadmap, sequencing, and measurable success outcomes
- Own delivery plans and capacity planning across milestones, timelines, and dependencies
- Drive end-to-end testing strategy and execution across functional, automated, and performance testing
- Monitor delivery health, risks, dependencies, and key performance indicators using Red/Amber/Green reporting and clear escalation paths
- Drive adoption and change management through communications, training approaches, and stakeholder engagement
Required qualifications, capabilities, and skills - Experience owning a product roadmap and delivering capabilities from discovery through launch
- Experience working directly with advisors and field leaders to translate business needs into product enhancements and capabilities
- Demonstrated people leadership experience or readiness to step into formal people management
- Ability to translate business strategy into prioritized requirements and measurable product outcomes
- Experience partnering with technology, design, and data stakeholders to deliver digital products using Agile and iterative practices
- Experience defining success metrics and measuring adoption, user outcomes, and business impact
- Strong communication and stakeholder management skills, including presenting to senior leaders
- Experience using data, analytics, and user feedback to drive product decisions and continuous improvement
- Experience designing and implementing testing processes across planning, execution, and defect management
- Experience supporting change management, communications, and training for product adoption
- Understanding of governance, risk, and compliance expectations in a regulated environment
Preferred qualifications, capabilities, and skills - Experience building digital tools for wealth management, advisor workflows, or practice management
- Experience delivering performance dashboards, analytics, or insight products for frontline leaders
- Familiarity with product analytics and data visualization tooling
- Working knowledge of SQL or similar data querying skills
- Experience leading large-scale platform modernization or transformational initiatives
- Experience hiring and scaling teams, including developing talent pipelines
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
