2 jobs for "International Private Bank, Client Advisor, Hamburg, Germany, Senior Associate (all genders)"

Service desk with Hungarian

At Infosys - Remote / Flexible

Posted on Oct 16

At Infosys - Remote / Flexible

Posted on Sep 8

Remote / FlexiblePosted 25 days ago

Location: Sibiu/Bucharest
Key responsibilities:

be assigned for one future-oriented, long-lasting and eminent client - an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
be a member of the international, dynamic and innovative company environment.

Requirements:

speak and write in Hungarian and English fluently;
handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
perceive multitasking and problem solving as a piece of cake;
are a daily user of Windows, Android or iOS, Microsoft Office, etc.
want to be a team player rather than a lonely wolf;
can be punctual and relied on.

We offer to the candidates:

https://www.infosys.com