794 jobs for "Global Operations Specialist"

VP, Client Service Specialist, Global Markets Operations

At Bank of America

Posted on Nov 3

View job Apply on company site

Principal Coordinator, Security Operations Specialist, Global Workplace Services

At Capital One - McLean · Riverwoods

Posted on Nov 6

View job Apply on company site

Global Quality Operations AI Solutions Specialist

At TikTok

Posted on Nov 5

View job Apply on company site

VP, Client Service Specialist, Global Markets Operations

At Merrill

Posted on Nov 3

View job Apply on company site

Senior Associate, Real Estate Operations Specialist, Global Workplace Services

At Capital One - Richmond · Plano

Posted on Oct 30

View job Apply on company site

Global Operations Specialist Tap Changers

At Hitachi Energy - Hefei · Ludvika

Posted on Oct 17

View job Apply on company site

Global Security Operations Centre Specialist - Associate

At JPMorgan Chase - London

Posted on Oct 7

View job Apply on company site

Senior Operations Specialist, Customer Service - Global Payment

At TikTok - Sao Paulo

Posted on Sep 5

View job Apply on company site

HR Operations Global Delivery Specialist, Stock Incentives

At Hitachi Energy - Krakow · Bengaluru

Posted on Oct 3

View job Apply on company site

Global Operations Specialist

At Flexport - Amsterdam

Posted on Sep 24

View job Apply on company site

Application Security Operation Specialist, Global Information Security, Sydney, Australia

At Bank of America - Sydney

Posted on Oct 26

View job Apply on company site

Global Travel Specialist

At Capital Group - Irvine · New York

Posted on Oct 15

View job Apply on company site

Junior Manager - Global Reward and Benefits Operations

At Diageo - Bangalore

Posted on Oct 16

View job Apply on company site

Chartering Operations Specialist

At Bechtel - Houston

Posted on Nov 6

View job Apply on company site

Recruiting Enablement Operations Admin - Contractor Role

At Salesforce - Remote / Flexible

Posted on Oct 29

View job Apply on company site

Application Security Operations Specialist

At Bank of America - Washington · Chicago

Posted on Oct 15

View job Apply on company site

Global TA Operation Support Specialist I - HR Ops

At Hitachi Energy - Bengaluru

Posted on Oct 14

View job Apply on company site

Billing Specialist - India AR Delivery Hub

At Aristocrat - Gurugram

Posted on Nov 6

View job Apply on company site

Import Operations Specialist - (B2)

At Applied Materials - Austin

Posted on Sep 11

View job Apply on company site

Global Security Solutions Specialist (Asia-Pacific)

At JPMorgan Chase

Posted on Sep 21

View job Apply on company site

Bank of America

VP, Client Service Specialist, Global Markets Operations

SingaporePosted 5 days ago

Apply on company site View full job

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

An opportunity for a highly motivated, industry established and senior professional within the Futures and Options and OTC Clearing Operations team supporting APAC ETD Client Services function. Candidate will be looking to pursue an exciting career in the field of Futures & Options and OTC Clearing.

Responsibilities:

- Leads and develops the APAC ETD Client Services business strategies, leveraging data and analysis, to extract strategic insights and drives implementation by partnering with key stakeholders.
- Communicates business goals & strategy to stakeholders, senior leaders and business partners to help shape, prioritize and deliver the Client Services Operations strategy.
- Partnership across Operations leaders to help influence hitting target deliverable. Proactively develop fluid partnerships with team members, stakeholders, and other executives across the firm
- Oversee controls within the Client Service teams to ensure the right procedures, risk metrics and reporting is in place
- Drive the ongoing review of clients and our operational offering.
- Act as an escalation point for clients and internal teams and liaising with multiple operational functions globally to resolve issues.
- Lead client engagement, particularly building relationships with client senior contacts in region, join client meetings with business and drive client engagement for the team
- Responsible for the analysis and resolution of complex operations problems and initiatives requiring exception handling and/or coordination of multiple operational and/or product specialists to resolve.
- Communicate and educate clients in relation to regulatory and industry changes
- Evaluates current processes and develop strategies to identify changes and improvements.
- Work with CSR management across other regions to ensure global consistency in approach to servicing clients and processing Transactional Tasks
- Work across Operations teams and senior leaders to drive process improvement ideas that will create efficiency, standardization, automated processes and result in improved client experience.
- Present strategic recommendations supported by data driven business cases, to influence stakeholders and garner wide-spread support and resources

Requirements:

Strong communication:
- Strong communicator as the function entails frequent interaction with business partners and clients, in addition to providing support to other members of the CSR team.
- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.
- Must be able to communicate up / down, in a cogently & confidently fashion.
- Able of operating at the detailed level, while also able to summarize key concepts & analysis in deliverables & presentations.

Other desired skills
- Subject matter expertise in either Futures & Options, OTC Clearing or Prime Brokerage business/product suite
- Must believe in the value of Diversity & Inclusion, so we can reflect, connect and meet the diverse needs of our clients and teams around the world
- Demonstrates business acumen & strategic thinking. Global markets product experience with some of the product lines supported in Markets. Prime Brokerage and Clearing experience are a plus.
- Ability to evaluate the risk considerations and ensure tasks are carried out in a controlled fashion.
- Must be collaborative and intellectually curious: Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

About Bank of America

Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.

Size: 10,000+ employees
Industry: Financial Services

View company profile