Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join our digital consumer banking offer Chase at our new JPMorganChase office in the heart of Berlin. In this exciting chapter of continued growth and expansion, we're looking for a passionate Fraud Operations Specialist - SAR Filing Specialist (all genders).
As a Fraud Operations Specialist - SAR Filing Specialist (all genders), you review pre-investigated unusual activity cases end-to-end, ensure investigation quality, and submit Suspicious Activity Reports to the relevant authorities when required. You help us manage risk by triaging new referrals, taking timely risk-mitigating actions, and coordinating communication with internal and external stakeholders. You will work in a fast-growing digital banking environment where your judgement, attention to detail, and collaboration help protect our customers and the firm.
Job Responsibilities:- Review fraud and financial crime investigation cases end-to-end for accuracy, completeness, and adherence to standards
- File Suspicious Activity Reports (SARs) when escalation and reporting thresholds are met
- Coordinate external communication with authorities (e.g., Financial Intelligence Unit) and, where relevant, other banks
- Triage new unusual activity referrals by reviewing account information, transaction data, and relevant bank records
- Apply immediate risk-mitigating actions in line with procedures and controls, escalating as needed
- Manage workload, deadlines, and priorities, and escalate key risks and issues to management in a timely manner
- Maintain awareness of process, procedure, and regulatory changes, and incorporate updates into daily work
- Share insights and case learnings with investigation teams, supported by root-cause and error analysis
- Identify opportunities to improve processes and controls, and support implementation of enhancements
- Provide subject matter expertise for key process and technology initiatives and support strong feedback loops with referring teams
- Build strong partnerships across stakeholders and strengthen cross-functional collaboration
Required qualifications, capabilities and skills:- Strong verbal and written communication skills, with the ability to influence and collaborate effectively
- Strong analytical and research skills with close attention to detail
- Ability to deep-dive into issues, investigate thoroughly, and drive to resolution with relevant parties
- Strong time management skills and ability to deliver under pressure and time-sensitive conditions
- Quality-focused work ethic with a strong controls mindset
- Flexibility and ability to operate effectively in a changing environment
- Demonstrated ability to build and maintain productive working relationship
- Excellent German and English
Preferred qualifications, capabilities and skills:- Extensive experience within AML/fraud investigation in financial sector of minimum 3-4 years
- Experience with SAR filing (goAML) and communication with governmental authorities such as FIU
- Previous retail banking experience
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ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
