Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleWe are seeking an experienced Release Manager to coordinate and govern releases across the Enterprise Integration Platform. The role ensures that platform changes are planned, validated, communicated, and deployed in a controlled manner while minimizing operational risk and maintaining service continuity across enterprise integration services.
Key Responsibilities
- Coordinate end-to-end release planning across Enterprise Integration platforms
- Manage the integrated release calendar and deployment schedule
- Ensure release readiness across platform, infrastructure, and application teams
- Coordinate production deployments and operational handovers
- Validate deployment prerequisites, rollback plans, and post-release verification activities
- Coordinate Change Advisory Board (CAB) activities related to platform releases
- Ensure release communications across all stakeholders
- Monitor release execution and support post-deployment stabilization
- Identify release risks and coordinate mitigation actions
- Drive continuous improvement of release management processes and deployment governance
Technology Scope
Enterprise Integration platforms including MuleSoft, SAP Integration Suite, Solace, IBM MQ, IBM DataPower, OpenText, GoAnywhere, together with CI/CD platforms, ITSM tooling, and observability solutions.
Profile
Strong coordination and communication skills with the ability to orchestrate complex releases involving multiple platforms and stakeholders. Able to balance operational stability with delivery speed while ensuring controlled, predictable, and high-quality production deployments.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important- you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused- someone who prioritizes customer success in their work. And finally, you're open and borderless- naturally inclusive in how you work with others.
Required skills and experience
- 10+ years of experience in Release Management, Platform Operations, Enterprise Integration, or IT Infrastructure Support within complex enterprise environments.
- Proven experience managing and coordinating enterprise-wide releases, change processes, and deployments across multiple technologies, systems, applications, and integration platforms.
- Strong understanding of Change Management, Release Management, service preparation, operational support, and ITIL-based processes.
- Experience working in multi-vendor and outsourced environments, collaborating with cross-functional technical, delivery, and business teams to ensure successful service delivery.
- Ability to monitor and analyze system/service performance, manage operational risks, support compliance requirements, and drive contingency planning activities.
- Strong documentation, stakeholder communication, and coordination skills, with experience tracking service status, release activities, risks, and operational outcomes to support business objectives.
Preferred skills and experience
- Experience with Enterprise Release Management, Change Management (ITIL), and Enterprise Integration Platforms, supporting large-scale enterprise applications and services.
- Knowledge of CI/CD deployment processes, deployment planning, risk assessment, and release governance to enable efficient and reliable production implementations.
- Understanding of DevOps and Site Reliability Engineering (SRE) principles, with exposure to infrastructure modernization, automation, and service transition initiatives.
- Familiarity with service-level reporting, operational metrics, compliance requirements, and industry/regulatory standards in enterprise environments.
- Broad technical exposure across multiple infrastructure technologies, including public and private network services (VPN), combined with strong stakeholder communication and collaboration skills.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
