Join JP Morgan Chase as a Business Control Manager for the Chief Data Office's Data Privacy Governance area/function at the Executive Director level and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.
As a Business Control Manager for the Chief Data & Analytics Office's (CDAO) Data Privacy Governance at the Executive Director level, you will be responsible for establishing and managing the control environment (processes, risks, controls) related to the Data Privacy Initiatives, and Data Governance Initiatives, such as Data Use. Additionally, as a member of the CDAO Control Management leadership team, you will also contribute to the control management related to Firmwide Data Governance risks. The Business Control Manager/leader of Data Privacy Initiatives governance activities, in partnership with the Control Management team and CDAO business/control partners, is a significant and integral contributor to the effective management of the overall operational risk environment for CDAO.
Job responsibilities: - Conduct process reviews with Data Privacy business team and the Data Governance business team, to identify and capture key risks; design mitigating controls and support business in ensuring effective implementation of controls related to their initiatives.
- Establish and implement firmwide common controls where relevant and socialize with LOB/CF control management teams
- Understand the Firmwide Policy/ Standard (s) governing the Data Policy and Data Governance Initiatives and FW Common Processes (FWCPs); act as an internal Subject Matter Expert to Business and Control partners
- Understand relevant FW Data Risk Management Standards and Procedures, and support establishment and sustenance of data governance controls and practices related to select data Risk types (Ex. Data Retention/Destruction)
- Complete relevant assessments related to Data Governance Policy and Standard and Data Governance Initiatives in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Process Owner Reviews, Conduct Risk Appetite assessments, Quarterly Material Risk Inventory reviews)
- Partner with Line of Defense colleagues (Legal, Compliance/Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
- Partner with CDAO Control Managers as well as Firmwide Controls team to ensure ongoing and effective CORE data quality, governance, reporting and drive continuous improvement
- Establish and manage all relevant Firmwide Common Processes and associated risks and controls in CORE for Data Strategic Initiatives (Ex. Business resiliency, Third party oversight, Public/Private designations, Employee Compliance)
- Manage and motivate team members. Engage in people management processes like performance, talent and mobility management, high performing team of control managers that drive individual and team success
- Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key business and control partners.
Required qualifications, capabilities, and skills: - Bachelor's degree or equivalent experience required
- 10+ years of financial services experience in controls, audit, quality assurance, risk management, Data privacy or compliance
- Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing through change
- Experience leading across organizational boundaries to analyze, design, and deliver best practices
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges
- Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendations for improvement
- Experience with Operational risk management, Data risk management including experience related to Data Governance
- Thorough understanding of data privacy regulations, privacy governance, and data protection practices.
Preferred qualifications, capabilities, and skills: - Business knowledge - ability to understand the business / knowledge of regulations surrounding business
- Communication/presentation - excellent written and verbal communication skills with an ability to articulate & explain business issues and controls.
- Building coalitions and influencing with an E2E mindset - strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner
- Self-driven. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
- Process analysis & design acumen - ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation. The ability to write Action Plans, Procedures and implement Change Management
- Problem solving & Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions to understand root cause and identifying control breaks
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
