About Infosys :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Infosys has been recognized as a Top Employer across APAC - contributing to our sixth consecutive year of global certification. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
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Location: Tokyo
Based on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on project scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirements
Your Role : Technology Architect- SNOW Brief about the role. This position will primarily be responsible to interface with key stakeholders as part of our Go to Market strategy and provide presentations to client on SNOW features, value add to the client environment, identify the areas to focus and implement. TO closely work with our COE team in India and represent the solutions provided by them. Pre-Sales/L2-Support function needed. Lead SNOW delivery to clients for all types of design, testing and support activities related to implementation and transition; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Your Key Responsibilities - Provide ServiceNow demo.
- Work on backlog finalizations
- Product backlog Analysis
- Briefing the requirement to the development team
- Testing the final product to ensure it is completely functional and meets requirements.
- Conduct showcase sessions
- Conduct trainings to stakeholders (support OCM)
- Experience designing, deploying, and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment.
- Demonstrated experience with ServiceNow Core Solution Offering such as (ITSM, ITOM, ITAM, SPM, IRM, CSM, GBS, HRSDITSM, ITAM, ITOM )
- Capabilities / Certifications in at least one of the above is desirable:
- Lead and develop the skills of a team of engineers.
- Understanding of IT infrastructure operations.
Required Qualifications - Language proficiency level: JP=Native Level EN= Business Level
- At least >3 years' experience implementing ServiceNow solutions.
- At least 5 years of experience in Information Technology.
- Country citizens and those authorized to work in Country are encouraged to apply. We are unable to sponsor currently.
Preferred Qualifications - Hold ServiceNow certification.
- Experience in Service Now implementation in Small and Mid-companies
- Excellent verbal and written communication skills in both Japanese and English
- Ability to work in team in diverse/ multiple stakeholder environment.
- Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN) - Term Life Insurance
- Referral Bonus Programs
- Year-End Tax Support
- Paid annual leave and bereavement Leave and Statutory Holidays
- Short Working Hours for employees with caregiving responsibilities.
- Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker's Compensation Insurance
- Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support
- Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition
- Workplace Amenities: On-site amenities include complimentary beverages.
テクニカルアーキテクト - ServiceNow（SNOW）アーキテクト（バイリンガル）
勤務地: 東京
担当する役割に応じて、本ポジションでは当社オフィスおよび／またはお客様先での勤務が必要となる場合があります。 勤務地および勤務形態は、配属されるプロジェクトの内容やフェーズ、業務上のニーズに応じて決定。出社に関する要件については、当社およびお客様の要件に基づき設定されます。
職種:ServiceNow（SNOW）テクノロジーアーキテクト
主な職務内容: Go To Market戦略の一環として主要な関係者との窓口を担うとともに、ServiceNowの機能やお客様環境にもたらすメリットに関する提案・プレゼンテーションを実施し、重点領域を特定して導入を推進していただきます。 また、インドのCOE（Center of Excellence）チームと緊密に連携してソリューション提案を行うほか、 プリセールスおよびL2サポート業務を担当し、 ServiceNowの導入および移行に伴う設計、テスト、サポートなどの各種活動において、お客様向けのデリバリーをリード。チームワークと協働を推奨し、優れた成果を評価するとともに、多様性を尊重する学習志向の企業文化の中でご活躍いただきます。
主な仕事内容:
- ServiceNowのデモンストレーションを実施する。
- 最終成果物が要件を満たし、正常に機能することを確認するテストを実施する。
- 関係者向けトレーニングを実施する（OCM支援を含む）。
- エンタープライズ規模のマルチベンダーITサービスマネジメント環境における、ServiceNowの設計・導入・運用経験。
- ServiceNowの主要ソリューション（ITSM、ITOM、ITAM、SPM、IRM、CSM、GBS、HRSDITSMなど）に関する実務経験。
- 上記いずれかの領域におけるスキルまたは認定資格があれば尚可。
応募資格:
- 語学力:日本語（ネイティブレベル）、英語（ビジネスレベル）。
- ServiceNowソリューションの導入経験が3年以上。
- 日本国籍を有する方、または日本国内での就労資格を有する方を歓迎。 現在は就労ビザ取得のためのサポートは行っておりません。
歓迎要件
- 日本語および英語での優れた口頭・書面コミュニケーション能力
- 多様な/複数のステークホルダ環境においてチームで働く能力
長時間のデスクワークおよび PC 作業を伴う業務です。 また、電話、メール、対面でのコミュニケーションが可能であることが求められます。 業務内容に応じて出張が発生する場合があります。
Our
recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Here from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
