2 jobs for "Technical Client Care Associate"

Oracle CC&B (Customer Care and Billing) Tech Consultant

At Infosys - Remote / Flexible

Posted on Nov 4

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Software Engineer, Infrastructure Engineering

At Reddit - Remote / Flexible

Posted on Nov 2

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Infosys

Oracle CC&B (Customer Care and Billing) Tech Consultant

Remote / FlexiblePosted 4 days ago

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In the assigned Job Role of Domain Consultant 3, your Area Of Responsibility will be as below:

• Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
• Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
• Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
• Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
• Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
• Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability

Your contribution to the team:

• Expertise in of IT solutions and solution architecture for specific sectors
• Proficiency in evaluating IT solutions and aligning them with business enhancement goals
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements.
• Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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