Senior Manager, AML, Fund Services
We're seeking someone to join our team as a Senior Manager who brings together expertise, teamwork, and innovation to drive our mission to deliver AML and Know-Your-Client (KYC) solutions for our global clients.
Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family offices clients. Our best-in-class offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services. Delivering these services to our clients and their investors is a diverse team of 1,400 highly skilled employees across the globe based in New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. Joining MSFS, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation. Here at MSFS your career isn't just a job, it's an incredible journey fueled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise.
The MSFS Anti-Money Laundering (AML) team brings together expertise, teamwork, and innovation to drive our mission to deliver AML and Know-Your-Client (KYC) solutions for our global clients. Our AML professionals are dedicated to meeting agreed upon standards when conducting thorough KYC reviews when required, including verifying investor identity, and performing sanctions and media screenings using advanced technology.
The team identifies risks and escalates to clients, their Boards of Directors and other key stakeholders. In our fast-paced environment, attention to detail and analytical strength are essential, and every team member is empowered to contribute to process improvements and operational excellence.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Experience & Domain Knowledge- Strong overall experience in financial services, with substantial experience in AML/KYC, Client Due Diligence (CDD) and regulatory compliance.
- In-depth understanding of KYC requirements across different client/entity types, including complex legal entity structures and beneficial ownership.
- Strong working knowledge of FATCA and CRS regulations, including entity classification, tax documentation due diligence, indicia, remediation and reporting requirements.
- Experience handling complex or high-risk KYC cases and providing guidance on escalations and exceptions.
- Good understanding of regulatory requirements and industry practices relating to AML, KYC and tax transparency.
Leadership & People Management- Prior experience managing a team and leading managers/team leads in an operations or compliance environment.
- Strong people-management skills, including performance management, coaching, development and succession planning.
- Ability to manage capacity, productivity, quality and delivery against agreed SLAs/KPIs.
- Experience driving a strong risk and control culture within the team.
Risk, Controls & Governance- Strong understanding of operational risk and controls within AML/KYC processes.
- Experience managing audit, compliance and regulatory-related queries/findings and driving remediation to closure.
- Ability to identify process/control gaps, perform root-cause analysis and implement sustainable corrective actions.
- Comfortable managing senior-level escalations and making risk-based decisions within established policies and governance.
Stakeholder & Change Management- Strong stakeholder-management skills with experience working across Compliance, Legal, Tax, Operations, Technology and Business teams.
- Ability to communicate effectively with senior stakeholders and provide clear updates on risks, issues, metrics and remediation.
- Experience leading process improvements, regulatory change or transformation initiatives would be preferred.
- Experience working in a global/cross-regional operating model and coordinating with teams across different locations/time zones.
What you'll bring to the role:
- Strong analytical, problem-solving and decision-making capabilities.
- Excellent written and verbal communication skills.
- Ability to operate independently and provide subject-matter leadership to the wider team.
- Relevant AML/KYC or compliance certifications such as CAMS would be an advantage, though not mandatory.
- Relevant FATCA/CRS experience, along with knowledge of OECD and IRS guidance and implementations.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo .
