5 jobs for "Supervisor, Customer Service"

Field Service Supervisor

At GE Vernova - Remote / Flexible

Posted on Nov 9

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GE Vernova

Field Service Supervisor

Remote / FlexiblePosted 2 days ago

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Job Description Summary

Job Description

Field Service Supervisor

Do you want to play a critical role in powering the grid by maintaining and commissioning the high-voltage systems that keep communities running?

GE Vernova is looking for an exceptional Field Service Supervisor to join our Grid Solutions team based in the United Kingdom.

GE Vernova - The Energy to Change the World

With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy. We are electrifying the world while working to decarbonize it. Our name reflects our mission. "GE" carries a legacy of quality and ingenuity. "Ver" signals Earth's lush ecosystems, while "Nova" nods to a new era of lower-carbon energy we are helping to deliver.

Focused on the future, GE Vernova is accelerating the shift to reliable, affordable, and sustainable energy. We help customers power economies and deliver electricity vital to health, safety, and quality of life.

Electrification

Our Electrification solutions modernize grids, enable renewable integration, and strengthen energy systems. From software to power conversion and storage, we help create smarter, more resilient energy networks.

Role Overview

The Field Service Supervisor will act as a primary technical expert at customer sites, overseeing the safe installation, maintenance, and commissioning of high-voltage air-insulated switchgear (AIS). You will be responsible for ensuring our equipment operates safely and reliably, providing expert guidance to customers and serving as the essential link between our technical capabilities and field operations.

Your Impact

• Leading the installation, testing, and commissioning of switchgear equipment to ensure seamless, safe energization.

• Diagnosing complex mechanical and electrical faults, providing rapid technical solutions to keep critical infrastructure running.

• Performing rigorous maintenance and inspections to identify potential failures before they occur, ensuring long-term equipment reliability.

• Collaborating with customers, contractors, and site managers to deliver professional, clear technical recommendations and service reports.

• Fostering a culture of safety by enforcing strict electrical safety protocols, risk assessments, and site-specific procedures during every assignment.

• Developing site operations by mentoring team members and identifying service opportunities that add value for our customers.

Special Role Requirements

• Able to travel extensively to and from projects and various field assignments.

• Willing to work holidays, weekends and overtime as required by field assignments.

• Ability to spend considerable time away from home for training and field assignments.

What Success Looks Like in This Role

You should be a safety-conscious, hands-on engineering professional with a strong technical background and a commitment to operational excellence.

• The ability to work independently on-site, making sound technical decisions while managing project timelines and customer expectations.

• The capability to interpret complex electrical schematics, wiring diagrams, and single-line diagrams to troubleshoot and repair high-voltage systems.

• An understanding of high-voltage electrical safety and isolation procedures, with a focus on maintaining a zero-harm environment.

• An expertise in medium- or high-voltage switchgear, including circuit breakers and associated control systems.

• A keen interest in continuous learning and maintaining technical competencies in an evolving energy landscape.

A formal qualification in Electrical Engineering or equivalent practical experience is nice to have, but we are most interested in your total experience and professional achievements.

Where and how you'll work

This is a permanent, site-based position. You will travel to various customer sites across the country, placing you directly where our energy solutions make the most impact.

Our Culture

Every action shapes our future. That's why our north star is a culture of impact, where everyone is empowered to thrive and achieve.

Addressing the urgent need to build a more sustainable electric power system while improving the trajectory of climate change emissions are global priorities, and we take our responsibility seriously. That is our mission at GE Vernova: continuing to electrify to thrive and decarbonize the world We play a significant role in leading a new era of energy.

Our technology helps generate approximately twenty-five percent of the world's electricity today, and we are working to power the rest. If we want the future of energy to be different, then join us and be the difference. Together, we are the Energy of Change!

We're determined to be the best place to grow

We believe that strong careers are built on a variety of experiences, strong connections, and continuous development. We're committed to providing you the tools to navigate and shape a strong career journey that aligns with a healthy work-life balance. No two careers are the same, and yours should reflect your personal and professional goals. Your people leader and trusted mentors will support you through navigating your journey.

We also prioritize fair pay, performance-based rewards, and wellbeing programs for you and your family. With opportunities to move across teams and functions, your career can keep evolving while sustainability stays at the core of everything we do.

Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.

As an equal opportunity and affirmative action employer, GE Vernova is committed to support disadvantaged groups whilst providing equal opportunities for both GE Vernova associates and applicants alike.

Join us at GE Vernova where results can be achieved by embracing a community of belonging.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

About GE Vernova

GE Vernova is helping change the world. Be part a team driven by purpose, fueled by challenge, and united in shaping the future of energy, every day.

Size: 10,000+ employees
Industry: Engineering

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