Step into a role at JPMorganChase as a first line of defense strategic partner who enables the business to proactively manage operational risk by understanding business processes, designing effective controls, and driving innovation. Join a team that values collaboration and continuous improvement.
As a
Sr. Associate Control Manager within the
Wealth Management Solutions Controls Management organization, you are empowered to add impact from day one. You'll partner with the businesses/functions including performing risk analysis, designing sustainable controls, identifying and escalating issues, and building creative solutions.
Job Responsibilities: - Risk Assessment & Monitoring: Collaborate with business partners, Legal, Compliance, and other advisors to perform ongoing assessment and monitoring of the operational risk and control environment.
- Control Design & Implementation: Provide control-related expertise to assist in designing and implementing efficient, effective, and repeatable processes and controls.
- Stakeholder Collaboration: Establish trusting partnerships and foster a culture of respectful, honest communication with Control Managers, business partners, and intersecting functional teams.
- Audit & Compliance: Serve as a liaison for audit, regulatory, and compliance responses and exams.
- Control Testing & Remediation: Work with central support teams for execution, administration, and tracking of control testing, management, and remediation of control gaps.
- Continuous Improvement: Identify control gaps or errors, determine root causes, and share lessons learned to drive continuous improvement.
Required qualifications, capabilities, and skills. - 8+ years of experience in Risk & Controls Assessment, Internal Controls Design, or related fields.
- Experience using artificial intelligence and large language model tools to improve risk and controls work products (for example, drafting or summarizing control narratives, procedures, and test results)
- Familiarity with dashboarding, analytics, and workflow tools (for example, Tableau, Alteryx, Power BI, or similar) to track issues, milestones, trends, and key performance and key risk indicators
- Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation.
- Proven experience in investment banking processes or institutional financial services.
- Strong analytical and investigative mindset with a dedication to continuous learning and process improvement.
- Excellent communication and interpersonal skills to interact with global teams.
- Advanced knowledge of MS Office, particularly MS Excel and PowerPoint.
Preferred qualifications, capabilities, and skills: - Strong team player with the ability to work independently and think strategically. Should be flexible to work in EMEA shift.
- Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
- Experience working in a matrix reporting environment and partnering across regions and time zones, including extensive effective partnership via virtual (zoom) meetings
- Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment.
- Process mapping/re-engineering experience
- Demonstrated initiative, ownership, and accountability.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
