Culture moves fast, this team helps make sure JPMorgan Chase moves with it, credibly and at scale. JPMorgan Chase's Talent Partnerships & Culture team sits within the firm's global marketing organization. We design and deliver programs that connect our brands and businesses to culture through strategic relationships with talent and tastemakers across entertainment, sports, media, and the creator economy.
Our work includes building long-term partnerships with celebrities, musicians, artists, athletes, and creators; developing social-first content and experiences; and activating paid and earned opportunities that expand reach, relevance, and measurable business impact across our lines of business.
As an Associate, Creator & Influencer Marketing within the Talent Partnerships & Culture team, you execute partnerships end-to-end, from identifying talent through launch, measurement, and wrap-up. This role supports marketing aligned with our auto-brand relationships and will partner closely with the Talent Lead on our team to bring creator programs from opportunity identification through contracting and delivery.
Success in this role requires someone who brings creative, culture-forward thinking to every brief, spotting talent and partnership ideas that feel native to platforms, while also operating with speed, precision, and strong process management in a highly regulated environment. You'll manage workflows across multiple internal and external stakeholders (creators, managers/agencies, and internal partners across Brand, Social, Paid Media, PR, Legal, Risk/Compliance, and Finance), keeping momentum, alignment, and accountability throughout.
The right candidate is curious, a champion of ideation (with conviction), and a strong steward of process, someone who can push work forward without being bound to "how it's always been done."
Job Responsibilities- Bring creative partnership thinking: Contribute ideas for creator pairings, content angles, and program concepts that are culturally relevant and platform-native, while aligned to business goals.
- Be a doer in the creator economy: Support creator partnerships from outreach through launch, ensuring momentum, clear next steps, and on-time delivery.
- Manage complex stakeholder workflows: Own day-to-day coordination across internal team leads and the external partners, keeping everyone aligned on deliverables, timelines, and approvals.
- Drive process efficiently: Run structured workflows (identification/selection, briefing, negotiations, contracting, execution, measurement), maintain documentation, and proactively flag blockers.
- Support deal execution and contracting: Partner with the Talent Lead to move deals through; manage deliverables tracking, usage rights inputs, disclosures, and approval routing.
- Operate with rigor in a regulated environment: Coordinate early and often with Legal/Controls/Risk and maintain strong operational hygiene to ensure compliant, brand-safe execution.
- Drive measurable performance: Contribute to measurement/reporting including, defining success metrics and KPIs, analyze results (reach, engagement, traffic, conversion), synthesize insights, and optimize creator mix, content approaches, and media tactics over time.
Required qualifications, skills, and capabilities- 3-7 years experience, currently working in creator/influencer marketing (brand-side, agency, or creator/talent management), with hands-on experience supporting live creator programs.
- Experience working with Auto brands and/or adjacent brands (e.g. sport, spirits, travel, luxury brands)
- Proven ability to execute with creativity and precision, you bring smart ideas, then you make them real.
- Demonstrated strength in process management, you know how to work through structured steps, keep approvals moving, and ensure nothing falls through the cracks.
- Comfortable partnering with and influencing many stakeholders at once, brand leads, creators, talent reps, agencies, and internal cross-functional teams, while maintaining clarity, urgency, and professionalism.
- Strong written/verbal communication and an ability to translate ambiguity into a clean plan (owners, dates, dependencies, next steps).
- Highly organized, responsive, and deadline-driven; you anticipate issues early and escalate intelligently.
Preferred qualifications, skills, and capabilities- Experience working with or in highly regulated industries.
- Experience integrating creators into paid media strategies.
- Familiarity with creator measurement approaches and the ability to partner deeply with analytics.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
