Unlock your potential as a leader in product solutions and Generative AI architecture. In this role, you will lead and enable Technical Account Managers (TAMs), shape customer-centric platform adoption strategies, and define scalable GenAI/ML system architectures across the Firmwide Data and AI Platform product cluster. You will act as the technical bridge between business strategy, data science, and cloud software engineering balancing innovation with enterprise requirements such as cost, latency, data privacy, and compliance.
As a Executive Product Solutions Director in the Firmwide Data and AI Platform team, and as a senior leader, you will craft complex, end-to-end solutions, assess and govern risk, capture market opportunities, and establish repeatable processes that allow teams to continuously deliver value to customers in a fast-paced, collaborative environment.
Job responsibilities - Advise Product Solutions teams on solutioning and adoption of new and existing client-facing products and capabilities, crafting complex solutions and assessing risk to enhance customer experience.
- Partner with TAMs (Technical Account Managers) to identify, shape, and capture market opportunities; develop solution strategies that scale across customers and use cases.
- Lead the strategic development of end-to-end product solution strategies and processes across a cluster of products (Data and AI Platforms), ensuring consistency, quality, and delivery velocity.
- Manage the collection of client feedback and ensure structured, actionable delivery of feedback to Product teams to influence roadmap and prioritization.
- Design scalable, cloud-native architectures for Generative AI systems, including Retrieval-Augmented Generation (RAG), agentic workflows, and traditional machine learning solutions.
- Architect data platforms and pipelines (data lakes/lakehouses, ETL/ELT, embedding generation, vector database integrations) to support secure, reliable AI applications.
- Evaluate, select, and integrate foundation models (for example; GPT-family, Claude, open-source LLMs), enabling model orchestration via frameworks (for example; LangChain, LlamaIndex) or custom microservices.
- Establish MLOps/LLMOps governance: CI/CD patterns, model monitoring, drift detection, evaluation (including hallucination testing), and AI safety guardrails suitable for production.
- Ensure solutions adhere to enterprise security and compliance requirements, including data privacy, RBAC, and intellectual property protection.
- Lead architecture design reviews and decision documentation (for example; ADRs), mentor engineering teams, and translate technical trade-offs into business value.
Required qualifications, capabilities, and skills - 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
- Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs
- Extensive experience facilitating internal platform adoption activities and developing and optimizing strategies and processes
- Strong ability to operate as a senior technical and strategic advisor communicating trade-offs clearly to technical and non-technical stakeholders.
- Cloud platforms: AWS, Azure, and/or GCP.
- Data engineering: SQL, Python, Apache Spark; familiarity with data warehouses/lakehouse ecosystems (for example; Snowflake, Databricks); event streaming (for example; Kafka).
- DevOps/MLOps: Docker, Kubernetes, CI/CD tooling, model/version management, and evaluation benchmarks (including LLM evaluation approaches).
Preferred qualifications, capabilities, and skills - Hand on experience developing solutions specifically for Data and AI Platforms
- Deep practical experience with GenAI patterns and tooling: RAG, vector databases (for example; Pinecone, Milvus, pgvector), fine-tuning, and multi-agent systems.
- Self-starter, comfortable operating with the ambiguity and helping stand up a new team/function (defining operating model, playbooks, governance, and repeatable delivery mechanisms).
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
