About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Role Summary:
Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers in achieving their goals. This team is critical in supporting the sales business on a day-to-day basis.
What a Sales Operations Manager for Value Added Services (VAS) does at Visa:
The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 5-6 years of sales support experience in a high-tech, software development, or SaaS delivery environment.
What we expect of you, day to day:
- Additional responsibilities include providing Sales and Client support to the CEMEA Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution. Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.
- Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.
- Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.
- Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.
- Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.
- Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the CEMEA Sales Team.
- Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.
- Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications Why this is important to Visa:
With VAS, you will have an opportunity to shape the payments experience globally. Being part of Visa, the world's leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.
What qualifications and skills you will need:
- Bachelor's degree preferred.
- Minimum 3-4 years' experience in a Sales environment for a Hi-Tech/Software development Company.
- Working knowledge of MS Dynamics as well as an understanding and experience with the broader sales tools landscape.
- MS - Dynamics experience a plus.
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks and projects.
- Excellent communications skills, with the ability to communicate and present effectively to internal teams in both 1:1 and group settings.
- Ability to work in a dynamic, fast-paced environment and pick up new skills quickly
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
