The Director of Application Management for the Global Enterprise Performance Management (EPM) Cloud Systems COE (Center of Excellence) leads the administration, development, and architecture activities of the consolidated financial systems for Henry Schein. This system is critical for aggregating global financial results from multiple locations worldwide into a centralized chart of accounts and repository of data for Internal Management reporting, Budgeting and Forecast cycles, key business leader decision-making, the consolidation of the monthly financial close, and the source of public filing and consecutive conference call materials.
This position is responsible for leading and managing the department's Application Management activities and processes, as well as providing guidance and oversight into the Infrastructure & Environment activities of the broader Global EPM Systems Center of Excellence (COE), where applicable, to meet those business needs in a timely and logical manner. Additionally, this role, working with leadership, peers, and vendor partners, supports alignment of the teams to the overall EPM COE strategy. To meet larger company and corporate objectives, ownership of Application Management initiatives includes providing direction and making decisions that guide the team's activities and system design efforts regarding events and tasks involving direct business finance teams, Corporate or FP&A leadership, and/or system user interaction.
As such, this role will be responsible for leading and overseeing the following key functional areas:
Architecture Management - Lead and oversee the management and development of application metadata through Enterprise Data Management (EDMCS), inclusive of end-user workflow.
Monthly Administration - Lead and oversee system monthly preparation (FCCS and Planning) and change management for all operational cycles (RO, Budget, Close, Daily Sales). Oversee data synchronization and movement across EPM applications and execution and management of end-user access to the applications.
Application and Data Governance - Establish, maintain, and oversee key governing controls, support Internal and External Audits and SOX compliance, and oversee quality testing to support change management and Oracle application monthly updates.
Internal Development - Lead solution design and development leveraging business requirements cycles (BRD) to meet future business and system needs.
Future Development of the EPM Application Suite - Lead and manage internally driven development efforts and/or collaboration with 3rd-party vendors.
This role will interact with the user community, global finance leaders, upper management of various departments, Information Technology, Internal and External auditors, contract consultants, and vendor partners.
KEY RESPONSIBILITIES: - Lead the management and coordination of metadata change management activities, as well as the Business Requirements Document (BRD) process by which requests for significant system enhancements are evaluated and designed.
- Guide and direct the team through brainstorming design solutions and interpretation and evaluation of "business need" versus "present state" with respect to change management requests, considering cross-application requirements and dependencies.
- Provide direction and oversight in the management and coordination of Budget, close, forecast and Restatement data loads.
- Lead and facilitate the global financial close consolidation process, working with External Reporting, financial business leaders, and Corporate Financial Analysis teams to bring monthly and quarterly financial close processes to completion.
- Participate in and provide recommendations regarding changes in strategic architecture metadata structure, in support of acquisitions, integrations, divestitures, and other re-organizational changes, for the purpose of determining appropriate hierarchical reporting design.
- Direct and oversee the team in planning and preparing the system for routine and scheduled events, such as downtime metadata changes and monthly maintenance, following standard formulated documented process, establish financial, change management and security controls for the department to govern by and align internal and 3rd party audit requirements.
- Provide leadership and decision-making on matters of urgency regarding system and data errors or failures.
- Oversee the management and performance of routine system data integrity check and review processes to monitor data accuracy across systems and support Pod-to-Pod integrations.
- Provide direction and oversight for EPM Systems onboarding activities, including integration solutions for newly acquired entities in conjunction with other corporate teams and business finance leads.
- Lead short- and long-term planning for system enhancements and application suite needs, and direct system optimization analysis efforts to identify and implement efficiency measures.
- Coordinate and oversee multiple deliverables across system environments (QA and PROD) to meet multiple and concurrent business needs.
- Identify significant obstacles or impacts associated with proposed BRD system enhancement needs and present risks, options, alternatives and recommended prioritization of enhancements for management consideration including plans to support such.
- Review and approve testing evidence associated with implementation of significant system enhancement requests.
- Provide data inquiry and analysis support, as needed, to executive or legal leadership.
- Partner with leadership to establish and prioritize department and team member objectives.
- Manage interactions with 3rd-party vendors related to BRD workload and/or upgrade or enhancement inquiries.
- Support preparation of the department annual budget.
- Lead and participate in special projects and perform other duties as required.
SPECIFIC KNOWLEDGE & SKILLS: - Advanced understanding of Oracle EPM Cloud Suite (FCCS, Planning, EDMCS, ARCS, TRCS, and Data Exchange) functionality in an administrator-like capacity, enabling the role to effectively lead and guide management of the team in change management and system design activities.
- Comprehensive experience in financial close reporting processes and transactions (internal management reports and metrics, budgeting, forecasting and RO preparation, Budgeting, understanding of restated financial presentations, intercompany reporting, statistical information, changes to legal entity reporting, etc.) to support decision-making regarding system impact, availability, and risks relative to the financial close, RO, or Budget processes. Comfortable working in a dynamic change environment, ability to be flexible nimble and react agile.
- Highly competent in understanding the technical data flow of information through Oracle EPM applications, understanding expected outcomes at any given point in the dataflow process, and guiding teams in determining how systems can be aligned to meet business needs.
- Excellent communication skills to explain technical subject matter to a non-technical audience and, conversely, understand business needs and translate them into Oracle technical requirements and system functionality.
- Lead troubleshooting efforts in times of unexpected data results or system performance issues.
- Ability to lead teams to execute against plans, manage priorities, and navigate obstacles.
- Excellent decision-making skills regarding methodical troubleshooting and problem solving, prioritizing tasks and department objectives, applying best practices to system design and process, managing expectations of various customer groups, forecasting and meeting deadlines, and supporting staff development.
GENERAL SKILLS & COMPETENCIES: - Outstanding management and leadership skills and ability to attract, retain, motivate, develop, mentor and coach team members for high performance
- Outstanding verbal and written communication skills and ability to resolve disputes effectively
- Outstanding presentation and public speaking skills
- Expert independent decision making, analysis and problem solving skills
- Understand, interpret and act on financial information and external trends that contributes to business profitability
- Plan and manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility
- Lead teams to achieve company goals and solve complex business issues in creative and effective ways
- Expert planning and organizational skills and techniques
- Communicate effectively with senior management and key stakeholders
- Excellent negotiating skills and ability to effectively manage internal and external relationships
- Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics
- Broad professional and managerial skills with a full understanding of industry practices and company policies and procedures
- Lead and develop virtual teams
- Expert in multiple technical and business skills
- Strategic planning skills
MINIMUM WORK EXPERIENCE: Typically 12 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 5 or more years of management experience.
PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
TRAVEL / PHYSICAL DEMANDS:Travel typically less than 15%. Office environment. No special physical demands required.
The posted range for this position is $165,871 to $237,402 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
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