Location:Medical Center - Fort Worth
Department:Case Management
Shift:Varying Shifts (United States of America)
Standard Weekly Hours:4
Summary:The Spanish Interpreter will provide patients, families, visitors, and staff access to employees who accurately interpret via face-to-face encounters during designated hours. Spanish Interpreters are bilingual and proficient in English and Spanish with the ability to interpret health care information to and from Spanish-speaking patients/patients' families and Cook Children's health care providers. Will act as a language liaison between the patient, family, and staff in support of the medical plan of care. Facilitates acquisition of Interpreter services for non-Spanish languages (via OPI/over the phone, VRI/video remote interpreter and/or contract services).
Hours: Must be available to work various hours including morning, evening, overnight, weekends, and holidays.
Note: ** Will require full time in-person training for 4-6 weeks at Cook Children's Fort Worth Medical Center.
Required Education & Experience:- High School diploma or equivalent.
- 1-2 years of experience working in a healthcare setting.
- Current knowledge of medical terminology and procedures.
- Previous interpretation/translation experience (preferred).
- Ability to precisely and accurately translate critical medical information from English to the patient's native language.
- Strong interpersonal, flexibility, and customer service skills.
- Excellent communication and active listening skills.
- Ability to maintain confidentiality of records and information.
- Ability to interact and communicate with people in-person and over the telephone, often in stressful situations.
Required Certification & Testing: - Selected applicants will be tested on their Spanish proficiency level to determine oral, reading, and writing skills prior to an offer being made, and must test at a proficient level as defined by Cook Children's Health Care System to qualify.
- Basic Life Support (BLS) Certification for Health Care Providers is required within 30 days of employment and must be maintained.
About Us:Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.
