OverviewThe Informatics Business Development Specialist (IBDS) has pre-sales product responsibility for our Chromatography Data System (CDS) and Lab Management System (LMS) software sales activities and is commissioned to attain the region revenue quota. This position will be responsible for demonstrating and selling enterprise class software into the scientific and life sciences markets we serve. Critical to this position is a deep knowledge on how our product portfolio interoperates, good customer skills and understanding of general laboratory workflows. Close collaboration with the Waters field matrix, product and segment BDs team to develop and implement plans for strategic accounts within region.
Responsibilities - Work closely with sales team to achieve business goals and drive sustainable YoY revenue growth for Waters Informatics products in ASEAN.
- Work closely with Global and Regional counterpart to drive Empower subscription initiative in line with corporate direction to reinforce Waters leading position in CDS space.
- Map customer workflows for the creation of performance or compliance metrics to propose the Return on Investment/Business Impact study to prospective customers.
- Discuss Waters software solution concepts and provide support for customer based "Proof of Concept" evaluations (POC's) by demonstrating features and functions of Waters Informatics products effectively during pre-sales activities.
- Foster a SaaS-oriented mindset among customers and internal stakeholders
- Required to work as a unified team with the respective segment BDs to drive Waters informatics solutions into specific market segment, which includes product presentation or show-and-tell at marketing events.
- Development of local competitive knowledge and market intelligence by partnering with local teams and resources.
- Provide technical support to direct and indirect sales teams such as configuration of CDS network system and pre-sales product enquiries, bridge between Sales and Service during implementation.
- Deliver Informatics sales and product training to field sales and specialist team.
Qualifications - Bachelor's degree in chemistry, biology or engineering or other science related fields from accredited university is essential
- 3 to 5 years of relevant LC and CDS experience is desirable
- Good understanding of on-premises or Cloud solution IT infrastructure and how Oracle databases (SQL) work is a plus
- Quality Control (QC) lab experience or understanding the process of selling informatics solutions into organizations that are regulated by GxP rules.
- Good command of English language and outstanding verbal and written communication skills
- Demonstrates agility in thinking and strong stakeholder management capabilities.
- Ability to prioritize tasks and to delegate them when appropriate and handle stress in a fast-paced environment.
- Analytical mindset and strong drive to resolve open issues
- Independent and motivated self-starter
- 30-50% of travelling within Southeast Asia region is required for this role
Company DescriptionWaters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
