Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleYour RoleAs an SAP PI/PO & SAP Integration Suite (CPI) Consultant, you will be responsible for supporting, maintaining, and enhancing enterprise integration solutions across SAP and non-SAP landscapes. You will ensure seamless system connectivity, resolve production issues, monitor critical interfaces, and contribute to the stability and performance of integration platforms.
What will you do:- Develop, support, and maintain interfaces using SAP PI/PO and SAP BTP Integration Suite (CPI).
- Monitor integration landscapes and ensure availability of business-critical interfaces.
- Analyze and resolve production incidents, interface failures, and data inconsistencies.
- Perform root cause analysis and provide timely resolution of support tickets through ServiceNow.
- Support SAP ECC integrations using IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP technologies.
- Coordinate with functional, Basis, infrastructure, and external teams for issue resolution and deployments.
- Implement interface enhancements, bug fixes, and support application testing activities.
- Monitor SAP ECC integration processes and proactively identify potential issues.
- Prepare technical documentation, operational procedures, and knowledge transfer materials.
- Ensure compliance with support SLAs, operational standards, and security requirements.
- Support encryption and secure communication mechanisms across integration interfaces.
Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreWho You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others
Required Technical and Professional Experience:- Hands-on experience with SAP PI/PO and SAP BTP Integration Suite (CPI).
- Strong knowledge of SAP integration technologies including IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP.
- Experience in application maintenance and support (AMS) environments.
- Expertise in incident management, root cause analysis, and production support activities.
- Experience working with ServiceNow or similar ITSM tools for ticket management.
- Strong monitoring and troubleshooting capabilities across SAP ECC integration landscapes.
- Understanding of interface deployment, testing, and migration processes.
- Knowledge of security concepts, encryption mechanisms, and secure data transmission.
- Experience preparing technical documentation and support handover materials.
- Strong analytical, problem-solving, and stakeholder communication skills.
Preferred Professional and Technical Expertise:- Experience with SAP BTP services and cloud-based integration architecture.
- Knowledge of SAP S/4HANA integration scenarios and migration projects.
- Exposure to API Management, Event Mesh, and hybrid integration architectures.
- Experience working in global AMS support models with SLA-driven environments.
- Understanding of DevOps, CI/CD, and transport management processes for integrations.
- Familiarity with XML, XSLT, JSON, Groovy scripting, and message mapping techniques.
- SAP Integration Suite (CPI) certification is an added advantage.
- Ability to drive process improvements, automation, and integration optimization initiatives.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
