About Us: Infosys is a global leader in next-generation digital services and consulting . We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Location: Melbourne, AustraliaSalary: 129,311 - 142,018 Please Note : The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
About the Role: We are seeking a dynamic and highly experienced
SuccessFactors Employee Central Lead to oversee and drive EC related projects, continuous enhancements, and innovation initiatives. This role goes beyond operational support, focusing on delivering strategic improvements, leading functional design, and shaping the direction of EC capabilities in partnership with HR and IT leadership.
You will champion EC best practices, guide configuration excellence, oversee integrations, and ensure the solution evolves to meet business needs. The ideal candidate brings strong functional depth, leadership capabilities, and a passion for driving digital HR transformation.
Key Responsibilities:
1. Leadership of EC Enhancements & Projects• Lead end to end delivery of EC enhancement initiatives, small to medium projects, and optimisation programs.
• Own the EC roadmap and ensure alignment with organisational HR technology strategy.
• Drive innovation by identifying new features, functionalities, and process improvements.
• Act as the EC solution architect during project cycles (requirements, design, build, test, deploy).
2. Stakeholder & Business Engagement• Serve as the primary onshore EC functional lead and trusted advisor to HR stakeholders.
• Facilitate workshops, gather requirements, define solution approaches, and present design proposals.
• Engage and influence HR, IT, and leadership teams to ensure adoption of EC capabilities.
• Translate complex technical concepts into clear business language.
3. Functional Design & Configuration Ownership• Lead configuration activities across Employee Central:
- Foundation Objects
- Business Rules
- Workflows
- Data Models
- Event Reason Derivation
• Ensure consistent solution governance and best practice configuration standards.
• Oversee regression testing, release readiness, and impact assessment for biannual SF releases.
4. Integration Leadership & Issue Resolution• Provide functional oversight for integrations between EC and:
- Other SuccessFactors modules (Recruiting, Onboarding, Compensation, PMGM, Time Off, etc.)
- S/4HANA, SAP HCM, Payroll
- CPI, Integration Center, APIs
• Lead cross functional troubleshooting with offshore teams and technical experts.
• Ensure robust integration designs that support scalable HR processes.
5. Data Governance & Quality Management• Oversee master data quality, validation processes, and governance controls.
• Lead data migrations, mass updates, and template-based data loads.
• Monitor EC data integrity and ensure compliance with HR policies.
6. Documentation, Governance & Continuous Improvement• Maintain high quality documentation, functional specs, SOPs, and design artefacts.
• Ensure adherence to change management practices and audit controls.
• Track KPIs for enhancement delivery and continuous improvement outcomes.
• Mentor junior consultants and offshore team members.
Required Skills & Experience: Technical & Functional Expertise• 8-10+ years of end-to-end experience in SuccessFactors Employee Central (implementation or project-focused).
• Deep knowledge of EC configuration, data models, business rules, and workflows.
• Proven ability to lead EC projects, enhancements, and design discussions.
• Extensive experience across integration touchpoints with S/4HANA or SAP ECC (PA/OM/Payroll).
• Hands-on with CPI or Integration Center troubleshooting.
• SAP SuccessFactors Employee Central certification (mandatory).
Leadership & Soft Skills• Strong stakeholder and project leadership capabilities.
• Excellent communication and solution presentation skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Comfortable leading in an onsite, business-facing environment.
• Ability to collaborate effectively with global and offshore teams.
Nice to Have• Experience with HR processes in the Australian Energy or Resources sector.
• Understanding of EC Payroll or SAP Payroll integrations.
In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being. - Life, Trauma & Income Protection Insurance
- Health and Well-being programs
- Marram Holidays & Healthcare
- Access to Fitness and Gym Memberships
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, based on role and business needs)
Our
recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
