3 jobs for "Problem, Knowledge & Event Coordinator"

Fixed Income Operations Japan, Rates Derivatives Trade Support Group

At Morgan Stanley - Tokyo

Posted on Oct 27

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Workplace Ambassador

At TD Bank - Mount Laurel

Posted on Nov 4

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Director, Service Center Incident Operations

At Fidelity Investments - Westlake

Posted on Oct 22

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Morgan Stanley

Fixed Income Operations Japan, Rates Derivatives Trade Support Group

Tokyo, JapanPosted 12 days ago

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The Japan Rates Derivatives Trade Support Group (TSG) role is responsible for supporting the end-to-end operational processes for Rates Derivatives traded by the firm. This includes trade capture, confirmation, lifecycle event management, settlement monitoring, reconciliation, regulatory reporting and incident management, with a strong focus on risk control, regulatory compliance, and process improvement.

There are currently multiple opportunities available with in this group from junior (Analyst) up to Vice President.

This role will be within the ISG Fixed Income Operations group to support the end-to-end operational processes for Japan Rates Derivatives. This includes partnering with Trading, Sales, Technology, Risk, Finance, Legal and Compliance to ensure transactions are accurately captured, confirmed, settled, reconciled, and controlled throughout the trade lifecycle.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls, and develop client relationships. This is a Team Manager position at Vice President level within the Product Support & Services ISG job family, providing end-to-end operational support to Institutional Securities Group (ISG) businesses and ensuring the accurate, timely, and compliant processing of transactions throughout the trade lifecycle.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:
- Serve as a subject matter expert for Japan Rates Derivatives, working with the team to manage processes, risks and projects, and proposing and implementing improvements and changes.
- Act as a key problem solver, applying detailed product and lifecycle knowledge to address complex or novel situations, recognize risks, and draw out key issues.
- Oversee daily production, coordinate work, and train and develop team members where required, including task allocation, cross-training, and project contribution.
- Partner with Trading, Sales and other stakeholders to deliver operational excellence, clear communication, timely issue resolution, and proactive service management.
- Support regulatory, audit, and internal control reviews, ensuring documentation, evidence, and responses are accurate and timely.
- Contribute to regional and global alignment by sharing best practices and supporting harmonisation of Rates Derivatives operations processes.

What you'll bring to the role:
- Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
- Comprehensive knowledge and understanding of Rates Derivatives operations and the operational and compliance policies and procedures of the team.
- Ability to provide effective oversight of complex issues and escalations.
- Culture carrier across Operations, embracing the Firm's core values and acting as a role model.
- Familiarity with Japanese market practices and regulatory requirements relevant to Rates Derivatives.
Strong understanding of the trade lifecycle, including trade capture, confirmation, lifecycle events, settlement, reconciliation, and exception management.
- Strong written and verbal communication skills in English; Japanese language capability is preferred.
- At least 6 years' relevant experience would generally be expected to find the skills required for this role.

What you can expect from Morgan Stanley
Morgan Stanley offers a professional, collaborative, and inclusive working environment, grounded in the Firm's core values of integrity, excellence, and putting clients first. We are committed to fostering a culture that respects diverse perspectives and encourages continuous learning, development, and accountability. Employees are supported through structured training, mentorship, and career development opportunities, while working alongside colleagues across regions and functions on complex, high-impact initiatives. As a global financial institution, Morgan Stanley provides a stable and well-governed platform that enables employees to contribute meaningfully to the Firm, our clients, and the broader community.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo .

About Morgan Stanley

Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.

Size: 10,000+ employees
Industry: Financial Services

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