Work Location:Greenville, South Carolina, United States of America
Hours:40
Pay Details:$25.75 - $38.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:TD Wealth
Job Description:This role works from a centralized hub with clients in the Mass Affluent (MA) segment to attract and retain clients by addressing their wealth management needs. Meets remotely with prospects and clients to understand their long-term financial goals, objectives and risk tolerance by analyzing their financial information including but not limited to their income, assets and liabilities. Recommends personalized investment and insurance solutions to meet the client's objectives. This role will be part of a sales desk team responsible for developing and maintaining TD Wealth's client base from several sources including Retail Store referrals from stores without Financial Advisors, digital prospects, marketing lead lists & accounts transitioned from a field Financial Advisors to the central desk.
This role possesses broad knowledge and the ability to inform and educate clients on the financial markets and market conditions. As a fiduciary this role puts the client's financial interests first when providing ongoing objective financial advice, long-term retirement planning and when conducting annual reviews to determine if there have been changes in their financial status or goals. This role will be part of a team that collectively is responsible for all aspects of maintaining client relationships by providing on-going advice, planning and day to day account servicing.
Depth & Scope:- Analyzes client's financial information to determine appropriate investment and insurance strategies and products
- Builds a client base by acquiring new clients on an ongoing basis
- Maintains existing client base keeping client information up to date
- Retains a book of business through relationship management and periodic updates to client's financial plan as needed
- Meets quarterly and annual sales goals
- Proficient in Fin-Tech software to effectively track client engagement and provide advice
- Ensures all new clients receive the complete on-boarding experience, which includes: A thorough client discovery leading to a truly exceptional client experience, completion of a financial needs analysis to provide goals-based advice, and completion of all requisite client onboarding documents
- Effectively implements a process to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the client's overall wealth needs, as well as pro-active contacts
- Serves as a central sales and planning point of contact for TD Mass Affluent clients, without a local FA relationship, who have a Wealth need; service all aspects of the client's relationship and submits appropriate referrals to all relevant partners, including local field FAs
- Anticipates client's needs and suggests the most appropriate Wealth solutions
- Executes in a manner that is compliant with regulations, policies and procedures
- Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, State Insurance Commissioners, NY Department of Financial Services, etc.)
- Ensures all Continuing Education requirements are attained
- Responsible for understanding and adhering to TD Bank & TD Wealth Policies and Procedures
- Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
- Uncovers clients asset and transitions higher threshold clients to appropriate HNW Wealth partners as needed
- Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team
- Contributes individually, as a team member and as a mentor to new FAs, to ensure strong performance, collaboration and enthusiasm
- Represents TD Wealth to the general public in a professional manner
- Be involved in the community and support TDBG charity and community initiatives
- Understands and supports the Bank's Customer Service Strategy
- Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
- Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
- Models quality service delivery at every interaction
- Leads and contributes to the ongoing improvement of the partner/Customer experience
- Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
- Participates fully as a member of the team and contributes to a positive work environment
- May provide leadership, training, and guidance to other team members
- Ensures ongoing communication with the team on the status/progress of projects and issues/points of interest
- Actively shares information and knowledge, and proactively learns from the expertise of others
Education & Experience:- Bachelor's degree preferred
- Series 7 and Series 66 or equivalent (Series 63 and Series 65) and Life and Health License or,
- SIE and 2+ years of experience relatable to the role and the ability to obtain Series 7 and Series 66 or equivalent (Series 63 and Series 65) and Life and Health within the Licensing and Registration Schedule
- Additional experience preferred:
- Understanding of wealth management business development techniques, products, services and overall industry
- Understanding and experience with retail and small business banking and experience interacting with Mass Affluent and HNW clients
- Consultative sales experience preferred
- Ability to establish relationships and partner effectively with other departments
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at
USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
