About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description The Senior Manager, Sales Learning Partner - Asia Pacific (AP) will be a key member of the Visa University Global Sales Training organization, reporting to the Global Head of Sales Learning. This role serves as a strategic learning consultant and trusted thought partner to AP Sales, CMS, FI, EMF, and FinTech leaders, helping shape capability strategies that accelerate business performance and support Visa's growth ambitions across a diverse and dynamic region. The ideal candidate combines deep expertise in learning and development with strong business acumen, executive presence, critical thinking, and stakeholder management skills. They are intellectually curious, challenge conventional thinking, leverage AI and emerging technologies to drive innovation, and focus relentlessly on measurable business impact rather than training activity alone. They possess the adaptability to navigate varied market maturities, cultures, and business priorities while aligning regional capability development to global commercial strategies.
Essential Functions: Key Responsibilities
Stakeholder Management
- Serve as a trusted learning advisor and thought partner to AP senior leaders, helping identify capability gaps, challenge assumptions, and develop learning and performance solutions aligned to regional and global business priorities.
- Build strong relationships and credibility across a highly matrixed organization spanning multiple countries, cultures, and business units throughout Asia Pacific.
- Influence stakeholders at all levels through executive presence, business acumen, consultative partnership, and expertise in learning and organizational capability development.
- Connect learning strategies, capability-building initiatives, and development investments to AP business objectives, commercial priorities, and Visa's long-term growth roadmap, ensuring measurable business outcomes.
- Foster strategic conversations that move beyond training requests to uncover underlying capability needs and identify solutions that drive performance improvement and long-term skill development.
- Balance global learning priorities with local market needs, ensuring learning solutions are relevant, scalable, and impactful across the region.
Consulting Expertise
- Leverage strong business acumen, critical thinking, and learning expertise to diagnose capability gaps and design solutions that improve individual, team, and organizational performance.
- Apply a consultative learning partner approach to uncover business needs, challenge assumptions, and recommend learning, coaching, knowledge-sharing, or performance support solutions.
- Demonstrate learning agility and intellectual curiosity by continuously evolving learning strategies based on business priorities, learner feedback, emerging technologies, and industry trends.
- Measure success through capability growth, behavior change, performance improvement, and business outcomes rather than participation or completion metrics alone.
- Provide thought leadership on adult learning, sales capability development, AI-enabled learning experiences, and future workforce skills.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Masters degree in Instructional Systems, Org Development or related field (preferred)
- Deep consulting experience in client-facing roles with increasing responsibility in Sales or Sales training/enablement, including developing sales training programs, coaching sales leaders, and working with sales organization(s) to develop educational training solutions to improve sales competencies
- Exhibits emotional intelligence, resilience, and overall sound judgement in a professional environment. It takes initiative, is a self-starter and accountable, strives for excellence and sets realistic goals and targets
- Experience delivering training or facilitating functional learning programs to senior business partners
- Demonstrated ability to effectively collaborate and consult cross-functionally with senior leaders, business partners, internal and external customers, and colleagues to design and deploy innovative learning and development solutions that will drive business impact
- Demonstrated ability to illustrate program plans, roadmaps, timelines, and overall impact using PowerPoint and other Microsoft Applications is required. The ideal candidate will also leverage Generative AI tools to enhance productivity and deliver compelling, data-driven presentations
- Outstanding communication (written and verbal), business acumen, comfortable interacting with leaders of all levels in an organization. Understands how to adapt communication style appropriately for senior audiences
- Outstanding organizational skills: detail oriented with strong planning skills
- Effective track record of using metrics and analytics to drive decision making and increased value generation (sales, satisfaction surveys, etc.), comfortable calculating ROI of Sales training programs
- Ability to comprehend and translate complex technical concepts into terms that are easy to understand for non-industry audiences in an influential and persuasive manner
- Comfortable with ambiguity and navigating a complex matrixed, rapidly evolving environment
- Experience as a consultant within a professional services environment
- Experience leading/coaching a Sales and/or client-facing team
- Experience developing sales enablement strategies around solution selling, sales methodology, deal structuring, and client pitches
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
