Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleYour RoleThe Mainframe Storage Support Specialist will provide expert-level support for enterprise mainframe storage environments, ensuring high availability, stability, and performance of mission-critical services. The role involves administration, monitoring, troubleshooting, and implementation of storage solutions across complex z/OS environments.
What you will do- Provide day-to-day support for IBM mainframe storage infrastructure and associated technologies.
- Manage and maintain DASD storage subsystems, storage allocation, and performance optimization.
- Support IBM DFSMS components, including SMS, ACS routines, HSM, DFP, DSS, and RMM.
- Administer and support storage hardware and software platforms such as IBM DS8K, FlashSystem, and related storage technologies.
- Perform incident management, root cause analysis, and problem resolution for storage-related issues.
- Participate in change management activities, including implementation planning, risk assessment, testing, and execution.
- Monitor storage utilization, analyze trends, and perform capacity management activities to ensure future growth requirements are met.
- Support
Your future at KyndrylEvery position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise- 5+ years of experience supporting IBM Mainframe Storage environments, with strong knowledge of IBM z/OS operating systems and storage architecture.
- Hands-on experience with the DFSMS suite (SMS, DFHSM/HSM, DFDSS, ICKDSF, RMM, IDCAMS, ISMF).
- Hands-on experience supporting IBM DS8000 storage platforms.
- Practical experience managing backup, recovery, replication, and disaster recovery processes.
Preferred Technical and Professional Experience- Deep understanding of DASD management, storage provisioning, performance tuning, and capacity planning.
- Familiarity with storage monitoring/reporting tools and incident, problem, and change management processes.
- Strong analytical and troubleshooting skills with the ability to support critical systems under tight operational and SLA requirements.
- Bachelor's degree in Information Technology, Computer Science, Engineering (or equivalent experience) and strong English communication skills.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
