We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.
Job description, responsibilities, and dutiesBrno, the Czech Republic, Full-time
INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.
Your tasks in detail:- Be assigned to one future-oriented, long-lasting, and eminent corporation client
- Be responsible for aremote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
- Be acoordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
- Be amember of the international, dynamic, and innovative company environment
Why does Infosys choose you? You definitely have:- Fluent German & English language skills (written and spoken)
- Good communication skills (be able to handle phone calls, reply to emails and give auseful guidance to the client)
- Multitasking and problem solving skills
- Knowledge of Windows, Android or iOS, Microsoft Office, etc.
- Experience in IT support is beneficial (not mandatory)
Employee perks, benefits:- Hybrid Work Model
- 25 Days of Paid Leave
- Performance Bonus
- Meal Allowance
- Multisport Card
- Benefit Card
- Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
- Financial Reward for Referring Your Friends
- Expat Assistance Services for New Joiners
- Relocation Package (for candidates relocating from other EU countries)
- Team Building Activities
- Long-Term Career Prospects
