We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.
What will you do? - Install, commission, and maintain customer systems following established procedures to ensure optimal performance
- Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime
- Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction
- Proactively identify customer needs and recommend solutions that drive service growth
What are the key skills we are looking for: - Active Listening - intermediate level; understanding customer concerns to deliver tailored technical solutions
- Customer Orientation - intermediate level; building trust through responsive and professional service delivery
- Installation - intermediate level; setting up systems accurately to meet operational specifications
- Commissioning - intermediate level; validating system functionality before handover to customers
- Preventive Maintenance - intermediate level; conducting scheduled inspections to prevent equipment failures
- Problem Solving - developing level; diagnosing technical issues and implementing effective fixes
- Technical Documentation - intermediate level; maintaining accurate service records and reports
- Time Management - intermediate level; balancing multiple service calls while meeting deadlines
What qualifications will make you successful: - Technical expertise with the ability to work independently and apply procedures effectively
- Resilience and flexibility to handle dynamic field service environments
- Strong communication skills to engage customers and explain technical concepts clearly
- Commitment to safety standards and delivering high-quality service every time
What's in it for me? - Engaging, hands-on work with real impact on customer operations
- Professional development through technical training and certification opportunities
- Collaborative culture that prioritizes safety, quality, and continuous improvement
- Variety and autonomy in a role that keeps you moving and learning
Ready to bring your technical talent to a team that values excellence? Apply today!
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150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Responsibilities
We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.
What will you do? - Install, commission, and maintain customer systems following established procedures to ensure optimal performance
- Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime
- Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction
- Proactively identify customer needs and recommend solutions that drive service growth
What are the key skills we are looking for: - Active Listening - intermediate level; understanding customer concerns to deliver tailored technical solutions
- Customer Orientation - intermediate level; building trust through responsive and professional service delivery
- Installation - intermediate level; setting up systems accurately to meet operational specifications
- Commissioning - intermediate level; validating system functionality before handover to customers
- Preventive Maintenance - intermediate level; conducting scheduled inspections to prevent equipment failures
- Problem Solving - developing level; diagnosing technical issues and implementing effective fixes
- Technical Documentation - intermediate level; maintaining accurate service records and reports
- Time Management - intermediate level; balancing multiple service calls while meeting deadlines
What qualifications will make you successful: - Technical expertise with the ability to work independently and apply procedures effectively
- Resilience and flexibility to handle dynamic field service environments
- Strong communication skills to engage customers and explain technical concepts clearly
- Commitment to safety standards and delivering high-quality service every time
