Help make operations simpler, safer, and more scalable by improving how work gets done end to end. In this role, you will partner across teams to identify inefficiencies, strengthen governance routines, and improve risk-and-control transparency. You will translate complex workflows into practical actions and measurable outcomes. This is an opportunity to shape operating practices beyond day-to-day execution.
As an Equity Derivatives Trading Services - Efficiency Strategy Associate in the Equity Derivatives Trading Services Team, you will partner with operational teams and stakeholders to understand current workflows, identify risks and inefficiencies, and carry improvements through to adoption. You will apply structured problem-solving, clear communication, and sound judgment to align teams on priorities and deliver measurable outcomes.
Job responsibilities - Map current-state processes, including ownership, decision points, and key controls
- Analyse process performance to identify root causes and improvement opportunities
- Design governance routines that enable decisions and accountability, including agendas, materials, actions, and follow-ups
- Coordinate issue management and escalation to support timely resolution and capture lessons learned
- Improve risk-and-control transparency by helping maintain control inventories and monitoring evidence quality and completion
- Support audit readiness by organizing evidence, maintaining documentation, and helping teams close gaps on time
- Coordinate change delivery, including impact assessments, rollout plans, communications, and adoption tracking
- Partner with cross-functional stakeholders to identify opportunities for standardization and automation
Required qualifications, capabilities and skills - Demonstrated practical experience in operations, governance, process improvement, controls, or change delivery within a regulated environment
- Strong structured problem-solving skills, including the ability to break down ambiguous problems and propose practical options
- Strong written and verbal communication skills, including explaining complex topics in plain language
- Demonstrated stakeholder management skills, including the ability to coordinate across teams and balance competing priorities
- Sound judgment, including the ability to raise risks and challenge constructively
Preferred qualifications, capabilities and skills - Experience supporting process improvement initiatives, operating model work, or business architecture documentation
- Knowledge of equity derivatives and the trade lifecycle, including trade capture, settlement, reconciliation, and corporate actions
- Technical mindset with the ability to understand system workflows, including familiarity with tools such as Alteryx and interest in emerging technologies
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
