Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
We are looking for a proactive infrastructure professional who enjoys solving complex problems, working across teams, and improving the reliability and efficiency of enterprise platforms.
This role is not focused on a single technology. Instead, you will be responsible for the lifecycle, modernization, automation, and operational excellence of platforms that support network operations, observability, identity services, and infrastructure management.
Success in this role requires strong technical skills, but equally important is the ability to understand business impact, navigate ambiguity, identify risks early, and drive solutions across multiple stakeholders.
What You will doYou will be responsible for the health, modernization, automation, and continuous improvement of critical infrastructure platforms supporting network operations, observability, identity services, and enterprise infrastructure management.
There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, beyond project delivery, you will help shape the future of the platforms and services under your responsibility. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.
You will often be involved at the earliest stages of a project, helping determine not only how something can be done, but whether it should be done and what risks need to be considered before execution begins.
Responsibilities include:
- Evaluating technical challenges and determining the best path forward.
- Analyzing business, operational, and technical requirements.
- Identifying technical, operational, and timeline risks early in the project lifecycle.
- Designing, testing, integrating, and automating solutions across multiple platforms.
- Supporting application onboarding, migrations, upgrades, and platform transformations.
- Contributing to platform integrations using APIs, automation frameworks, and Infrastructure as Code principles.
- Defining platform roadmaps and modernization strategies.
- Driving continuous improvement initiatives that enhance reliability, scalability, security, and operational efficiency.
- Managing platform lifecycle activities, including upgrades, migrations, vendor support, and decommissioning.
- Improving automation capabilities and reducing operational complexity.
- Supporting compliance, audit, vulnerability remediation, and security initiatives.
- Working with leadership and partnering teams to ensure technology investments align with business objectives.
What Success Looks LikeSuccessful candidates are not defined by expertise in a single technology.
They are proactive problem solvers who:
- Take ownership of outcomes, not just tasks.
- Are comfortable navigating ambiguity and complex environments.
- Build strong relationships across technical and business teams.
- Think strategically while remaining hands-on when needed.
- Balance technical excellence with operational and business priorities.
- Continuously seek opportunities to improve platforms, processes, and customer outcomes.
You will succeed in this role if you can see the bigger picture, connect technology decisions to business impact, and help teams move from problems to solutions.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You're open and borderless, naturally inclusive in how you work with others.
Required Technical and Professional ExperienceCandidates typically come from one or more of the following backgrounds:
- Platform Engineering
- Infrastructure Engineering
- Network Engineering with automation experience
- DevOps Engineering
- Site Reliability Engineering (SRE)
- Enterprise Monitoring and Observability
Experience with the following technologies is highly valued:
- Windows Administration
- Linux Administration
- Ansible / AWX
- ServiceNow integrations
- GitHub / GitLab
- REST APIs
- Infrastructure as Code
• Experience supporting vulnerability management, security remediation, penetration testing, audit readiness, and compliance requirements
• Familiarity with DevOps practices and CI/CD pipelines for network provisioning
• In depth knowledge of Azure cloud hosting architecture, experience with AWS is a bonus
• Working knowledge of Windows and Linux operating systems sufficient to support vendor-hosted and appliance-based network management platforms
• Experience consuming and developing REST API integrations.
• Must have experience driving working across teams
• Extensive experience and judgment to plan and accomplish goals
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Ability to communicate effectively, both verbal and written
• Strong process improvement experience
Preferred Technical and Professional Experience
• Experience developing production-grade Python automation solutions.
• Experience with Cisco Management tools such as Cisco ISE, Catalyst Center, CMX, Prime.
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• Working knowledge of enterprise networking concepts and network management platforms.
• Exceptional judgment and decision-making abilities
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with high attention to detail
• Experience integrating enterprise platforms through REST APIs.
• Experience working with cloud-hosted application architectures.
• Experience managing vendor-supported applications and appliances.
• Experience with application lifecycle management, upgrades, migrations, and decommissioning.
• Experience supporting platform modernization initiatives.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
