About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description Role OverviewLead global initiatives that improve the adoption, readiness and performance of Visa Acceptance Network Products. The role uses data, client insight and cross-functional program leadership to strengthen issuer support, originator adoption, client onboarding and post-production performance across regions.
The portfolio includes Account Verification (AV), Account Name Inquiry (ANI), Address Verification Service (AVS), Visa Account Updater (VAU), Anticipated Amount Verification (AAV), Age/Birthdate Validate, Smarter Retry and other in-scope Network Product launches.
Role Description- Portfolio growth and value realization: Identify adoption and performance gaps across issuers, acquirers and merchants; prioritize opportunities; and support targeted activation, migration, optimization and cross-sell programs.
- Product performance and readiness: Monitor fulfilment, match rates, approval performance, utilization, client readiness and other relevant indicators. Translate findings into practical remediation plans with Product, regional and client-facing teams.
- Scalable client onboarding: Help create a consistent, integrated onboarding journey across Network Products, including clear prerequisites, documentation, hand-offs, implementation support and operational readiness for CSM, TAM and Client Services teams.
- Launch support: Coordinate client and internal readiness for new or expanding products, including pilots, enablement, collateral, issue resolution and regional rollout support.
- Post-production improvement: Establish feedback loops and monitoring for product performance, cases and incidents. Identify root causes, recommend corrective actions and ensure learning informs future onboarding and product improvements.
- Reporting and decision support: Develop reliable country, regional and global reporting that gives leaders a clear view of readiness, adoption, performance, risks and value opportunities.
Key Responsibilities• Lead global Network Product optimization and enablement workstreams from opportunity assessment through execution and performance follow-up.
• Analyze large and complex datasets to identify client, market and regional gaps, root causes and prioritized opportunities.
• Create executive-ready insights, recommendations, and action plans that connect client outcomes with measurable value.
• Design and maintain scalable dashboards, reporting methodologies and governance for adoption, readiness, compliance and post-production performance.
• Partner with cross-functional and cross-regional stakeholders to align ownership, decisions and delivery.
• Support client-facing teams with prioritized opportunity lists, implementation guidance, playbooks, collateral and clear escalation paths.
• Coordinate enablement and readiness activity, including evidence review, waiver or remediation tracking, issuer validation and regional follow-up where applicable.
• Present progress, risks, decisions and recommendations clearly to senior and executive audiences.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications Technical and analytical• Advanced analytical and problem-solving capability, with the ability to turn transaction and client data into clear decisions.
• Strong understanding of the payments ecosystem, authorization flows and performance drivers across issuers, acquirers, merchants and processors.
• Experience with large-scale reporting and visualization tools such as Power BI, Tableau, Excel and internal data platforms.
• Ability to define performance measures, data-quality controls and reporting methodologies, not only execute established analysis.
• Working knowledge of payment message data, including ISO 8583 concepts, is desirable.
Leadership and communication• Proven project management experience across multiple functions and concurrent workstreams.
• Strong stakeholder management and the ability to influence outcomes without direct authority.
• Excellent written, verbal and presentation skills, with confidence translating technical detail into concise business language.
- English required, Spanish desired
• High ownership, sound judgement, strong organization and attention to data accuracy.
• Comfort operating in evolving environments, establishing structure and improving ways of working.
Qualifications• Bachelor's or Master's degree in a quantitative, technical, business or related discipline, or equivalent practical experience.
• 6-8 years of relevant experience in payments, banking, financial services, consulting, analytics or another data-intensive environment related to payment ecosystem.
• Hands-on experience leading data-driven optimization, client enablement, operational readiness or product-performance initiatives.
• Experience using AI-assisted analytics or workflow automation is an advantage.
Additional informationLimited travel required (approximately 5-10%).
Visa is an Equal Opportunity Employer.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
