Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleYour Role:As a Senior Workday Professional Services Automation Consultant, you will lead the design, implementation, enhancement, and optimization of Workday Professional Services Automation (PSA) solutions within complex global enterprise environments. You will partner with Finance, HCM, Integrations, Reporting, and business stakeholders to deliver scalable and efficient solutions that support project accounting, resource management, billing, revenue recognition, and end-to-end professional services operations. You will act as a trusted advisor, driving best practices, process improvements, and innovation across the Workday ecosystem.
What Will You Do:- Lead Workday PSA workstreams, owning solution design, configuration, testing, deployment, and successful delivery against business requirements.
- Drive end-to-end implementation, enhancement, and optimization initiatives while ensuring alignment with global governance, architecture standards, and best practices.
- Design and support solutions across Professional Services business processes, including Project Accounting, Resource Management, Project Billing, Revenue Management, CPQ, Procure-to-Pay (P2P), and Order-to-Cash (O2C).
- Collaborate with Finance, HCM, Integrations, Reporting, and other enterprise teams to deliver cohesive cross-functional Workday solutions.
- Configure, troubleshoot, and optimize Workday PSA, Financials, and related modules while resolving complex functional and process challenges.
- Support integrations, reporting, data conversion, and enterprise transformation initiatives across the Workday platform.
- Act as a trusted advisor to stakeholders by challenging assumptions, promoting standard functionality, and driving continuous business process improvements.
- Stay current with Workday product innovations, PSA trends, AI capabilities, and automation technologies to maximize business value and operational efficiency.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:- 10+ years of experience in ERP implementation, consulting, support, or service delivery within large global organizations.
- Strong expertise in Workday Professional Services Automation (PSA) and related modules including Projects, Project Billing, Customer Contracts, Expenses, Financial Accounting, Resource Management, Time Tracking, Payroll, Recruiting, Talent, and Core HCM.
- Deep understanding of Professional Services business processes including Project Accounting, Revenue Management, Billing Schedules, Revenue Schedules, Resource Planning, CPQ, Procure-to-Pay (P2P), and Order-to-Cash (O2C).
- Hands-on experience configuring, implementing, and supporting complex Workday PSA and Financials solutions.
- Strong experience with Workday reporting, analytics, integrations, business process design, and data conversion activities.
- Strong understanding of Workday's Unified Core Architecture and the integration of Financials, HCM, Projects, and operational processes.
- Proven ability to manage complex billing structures, customer contracts, revenue lifecycle processes, advanced reporting, and stakeholder expectations.
- Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities, with experience working across global teams and programs.
Preferred Professional and Technical Expertise:- Workday Professional Services Automation (PSA) Architect Certification.
- Workday Pro Contracts to Cash Services Certification, Project Billing Services Certification, or Professional Services Automation Services Certification.
- Financial Management Data Loading Services Certification or Data Conversion Services Certification.
- Experience with ecosystem staffing integrations, workforce planning, resource scheduling, customer invoicing, and enterprise PSA transformation initiatives.
- Experience leveraging AI-driven process optimization, automation frameworks, and RPA technologies within Workday or enterprise service-delivery environments.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
