Are you ready to shape the future of how products are built? This is your opportunity to lead a high-impact, AI-forward function at the intersection of product strategy, agentic technology, and large-scale delivery transformation - with the resources and reach to make it real.
As a Vice President in the Consumer Branded Card Product team, you will own and evolve the end-to-end agentic product delivery lifecycle, establishing the processes, AI capabilities, and operating model that enable product teams to move from discovery to delivery with greater speed, quality, and consistency. You will lead the evolution of our AI skill ecosystem and drive multi-product, pod-based delivery - bringing product, engineering, architecture, data, and business partners together to accelerate strategic priorities. Your focus will be on improving throughput, reducing friction between lifecycle stages, and creating repeatable AI-enabled ways of working that scale across the organization.
Job responsibilities- Own the end-to-end agentic product delivery lifecycle, from discovery and requirements definition through solution design, dependency management, development, and delivery
- Define and evolve the operating model, processes, standards, and governance required to embed AI throughout the product development lifecycle
- Own the strategy, roadmap, development, and continuous evolution of AI skills supporting the lifecycle
- Translate recurring product and delivery activities into reusable AI-enabled workflows, skills, and automation that improve speed, quality, and consistency
- Lead multi-product engagement through cross-functional delivery pods, bringing together product, engineering, architecture, data, and business partners to accelerate delivery against strategic priorities
- Partner with product and technology leaders to identify priority use cases and lifecycle friction points where agentic capabilities can materially improve product delivery
- Drive integration and adoption of AI tooling into day-to-day product workflows
- Establish a structured process for identifying, prioritizing, building, testing, releasing, and continuously improving AI skills based on product-team feedback and measurable outcomes
- Define and track lifecycle performance measures, including cycle time, throughput, adoption, quality, rework, and time from discovery to development readiness
- Drive organizational adoption and change management, helping teams transition toward increasingly AI-enabled and agentic ways of working
- Communicate roadmap, adoption, outcomes, risks, and opportunities to senior leadership, translating technical capabilities into tangible business impact
Required qualifications, capabilities, and skills- 7+ years of experience in product management, product operations, technology delivery, or related disciplines, including experience leading complex cross-functional initiatives
- Demonstrated experience owning or transforming an end-to-end product development lifecycle, operating model, or large-scale product delivery process
- Experience designing and scaling AI-enabled workflows, tools, agents, or automation within a complex enterprise environment
- Hands-on familiarity with large language model platforms and AI development environments such as Claude Code, GitHub Copilot, or comparable tools
- Strong understanding of how AI and agentic capabilities can support product activities including discovery, requirements development, solution design, dependency management, and delivery
- Demonstrated ability to translate business and product workflows into structured AI capabilities, reusable skills, prompts, agents, or automated processes
- Experience coordinating work across product, engineering, architecture, data, design, controls, and other partners
- Proven ability to define strategy and roadmaps while maintaining strong execution discipline across multiple concurrent priorities
- Strong working knowledge of agile, iterative development, product operating models, and modern software delivery practices
- Excellent executive communication and stakeholder management skills, with demonstrated ability to influence across organizational boundaries
- Ability to operate effectively in ambiguity and translate emerging technology into practical, scalable operating models
Preferred qualifications, capabilities, and skills- Experience designing or managing agentic workflows, AI agents, AI skills, or reusable prompt-based capabilities within enterprise large language model environments
- Experience creating or managing AI coding skills, agent instructions, reusable workflows, or similar developer and product productivity capabilities
- Experience transforming a traditional product development lifecycle into an AI-enabled or agent-assisted delivery model
- Experience with tools such as Confluence, Jira, Jira Align, GitHub, or comparable product and engineering platforms
- Prior experience in financial services or another highly regulated industry
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
